Cashier - Big Buns

Thompson Hospitality Corp.; Ashburn, Northern (VA, KY); Hybrid; USD 24,000 - 32,000; Full time

Job summary

Big Buns is seeking a friendly Cashier to greet guests, answer questions, and guide them through the ordering process with a warm, professional demeanor in a fast-paced dining setting.

You will accurately process orders and payments, keep the cashier station clean and stocked, and collaborate with kitchen and service teams to ensure timely, accurate orders and a memorable guest experience.

Qualifications

• Excellent customer service and strong interpersonal communication.
• Accurate cash handling and sales recording.
• Experience with POS systems; able to provide correct change.
• Ability to work flexible shifts, weekends and holidays.
• Able to stand and walk up to 10 hours daily.

Responsibilities

• Greet guests and provide menu information.
• Process orders and handle transactions accurately.
• Keep cashier station clean and stocked.
• Coordinate with kitchen/service for timely orders and maintain safety.

Skills

Customer service

Interpersonal skills

Attention to detail

Cash handling

POS familiarity

Under pressure

Flexibility

Stamina

Teamwork

Tools

Cash registers

Point-of-Sale (POS)

Job description

Overview

Are you ready to welcome guests with a warm smile and provide exceptional service at the heart of our dining experience? As a Cashier at Big Buns, you'll be the friendly face that greets our guests and ensures a smooth and efficient ordering process. Your impeccable attention to detail and ability to handle transactions accurately will make every guest feel valued and appreciated. If you thrive in a fast-paced environment and enjoy creating positive interactions with people, join our team and be part of a dynamic restaurant that values exceptional customer service.

Responsibilities

• Greet guests warmly, provide menu information, and assist with any questions they may have.
• Accurately process orders and handle transactions, ensuring all payments are completed smoothly.
• Maintain a clean and organized cashier station, including stocking supplies and keeping the area tidy.
• Collaborate with the kitchen and service team to ensure timely and accurate order delivery. Uphold food safety and quality standards, following all procedures to guarantee guest satisfaction.

Qualifications

• Excellent customer service is essential. Cashiers should have strong interpersonal skills, be friendly, patient, and able to effectively communicate with customers.
• Cashiers need to be accurate when processing transactions, handling cash, and recording sales. Attention to detail is crucial to avoid mistakes.
• Familiarity with using cash registers or point-of-sale (POS) systems is important. This includes knowing how to count money, provide correct change, and operate relevant equipment.
• Able to work calmly and effectively under pressure.
• Able to work flexible shifts and schedules, inclusive of weekends, and all holidays.
• Able to stand and walk for up to 10 hours per day.
• Able to work within a fast-paced, highly mobile environment.

Who We Are:

At Big Buns, we take pride in using great ingredients and obsess over the small details that make our products stand out. We're inspired by a true love for burgers, and the belief that eating out, in, or on-the-go, should feel like a fun backyard party with delicious food, ice-cold drinks and good friends. Join us at Big Buns and be part of a team that values teamwork, exceptional service, and creating memorable moments for our guests through our delicious food.

Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/

We are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.