Busser/Runner - Big Buns

Eatbigbuns; Herndon (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

A popular dining establishment in Herndon, Virginia, is seeking a Busser/Food Runner to support kitchen operations and ensure an exceptional dining experience for guests. As part of a dynamic team, you'll clear and reset tables, assist waitstaff, and maintain cleanliness while focusing on detail and quality service. Ideal candidates are effective communicators who can thrive in a fast-paced environment and are available for flexible shifts. Join our team dedicated to food inclusivity and great service.

Qualifications

• Ability to communicate effectively in the primary language of the work location.
• Ability to work flexible shifts, including weekends and holidays.

Responsibilities

• Clear tables promptly and maintain cleanliness.
• Reset tables efficiently for incoming guests.
• Support waitstaff by refilling water glasses and assisting guests.
• Collaborate with kitchen and bar teams for dishware management.
• Transport dishes safely from kitchen to dining area.
• Present dishes to guests following presentation standards.
• Maintain a clean and organized workspace.

Skills

Effective communication

Team collaboration

Attention to detail

Job description

Overview

Are you ready to be the engine that keeps our kitchen running smoothly and delivers mouthwatering dishes to our eager guests? As a Busser/Food Runner at Big Buns, you'll play a vital role in ensuring that every plate that leaves the kitchen is perfectly prepared and promptly delivered to our guests' tables. Your keen eye for detail and commitment to quality will guarantee that our guests have an unforgettable dining experience. If you thrive in a fast-paced environment and take pride in delivering exceptional service, join our team and be part of a dynamic restaurant that values food inclusivity and creating delightful moments for our guests.

Responsibilities

• Clear tables promptly, removing used dishes, glassware, and utensils to keep the dining area clean and organized.
• Reset tables efficiently with proper table settings, ensuring a smooth transition for incoming guests.
• Support the waitstaff by refilling water glasses, delivering bread or appetizers, and assisting with any guest needs.
• Collaborate with the kitchen and bar teams to manage dishware and utensil availability, maintaining a steady flow of clean items.
• Collaborate seamlessly with the kitchen team to ensure timely and accurate food preparation.
• Safely and efficiently transport dishes from the kitchen to the dining area.
• Present dishes to guests with precision and attention to detail, following our presentation standards.
• Assist servers with any additional requests or modifications to ensure guest satisfaction.
• Continuously maintain a clean and organized workspace to uphold food safety standards.

Qualifications

• Able to communicate effectively in the primary language of the work location (verbal and written).
• Able to work flexible shifts and schedules, inclusive of weekends, and all holidays.

Physical Requirements:

• Ability to stand and walk for extended periods (up to 8+ hours per shift)
• Ability to lift, carry, push, and pull up to 40–50 lbs (e.g., trays, dish racks, furniture)
• Frequent bending, stooping, kneeling, reaching, and twisting
• Manual dexterity to handle dishes, glassware, and cleaning tools safely
• Ability to work in a hot, wet, and noisy environment (kitchen and dining areas)
• Ability to navigate crowded spaces while carrying items safely
• Visual and auditory ability to identify spills, hazards, and guest needs

Who we are:

At Big Buns, we take pride in using great ingredients and obsess over the small details that make our products stand out. We\'re inspired by a true love for burgers, and the belief that eating out, in, or on-the-go, should feel like a fun backyard party with delicious food, ice-cold drinks and good friends. Join us at Big Buns and be part of a team that values teamwork, exceptional service, and creating memorable moments for our guests through our delicious food.

Thompson Hospitality is one of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more.

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.