Cashier Associate

Southeastern Grocers; Ponte Vedra Beach (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Cashier Associate, where your role is crucial in enhancing customer loyalty through exceptional service. This position involves managing the checkout process efficiently while ensuring a welcoming atmosphere for customers. You will be responsible for handling transactions accurately and assisting in maintaining a tidy and organized workspace. In this vibrant retail environment, you will have the opportunity to contribute to a culture of belonging and diversity while working alongside a dedicated team. If you are passionate about customer service and thrive in a fast-paced setting, this role offers a rewarding experience.

Qualifications

• Ability to read, write, and speak English proficiently.
• Meet legal and company policy age requirements.

Responsibilities

• Provide prompt and courteous customer service at checkout.
• Manage lane according to service standards and inform customers of promotions.
• Maintain a clean and orderly work area, reporting hazards.

Skills

Customer Service

Cash Handling

Communication Skills

Problem Solving

Education

High School Diploma or Equivalent

Tools

Cash Register

Scanning System

Job description

Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

Job Title: Cashier Associate
Location: Retail Grocery Location

Position Overview

The cashier associate is responsible for increasing customer confidence and loyalty by providing accurate, fast, and courteous customer checkout. This individual maintains financial responsibility in his/her service lane.

Primary Responsibilities & Accountabilities

• Provide continuous attention to customer needs; greet, assist, and thank customers in a prompt, courteous, and friendly manner.
• Listen to and appropriately escalate customer concerns to management with a positive attitude.
• Manage lane according to service standards.
• Inform customers of specials and promotions as requested by company or store management.
• Properly record sales through the scanning system; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate.
• Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Put up discarded or returned merchandise.
• Return carts to shopping cart corral.
• Assist in training new cashiers.
• Keep work area clean, orderly, and free from safety hazards; report faulty equipment and hazards to management.
• Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement, or any action that is illegal and/or against company policy.
• Perform other job-related duties as assigned.

Qualifications

Minimum

• Meet legal and company policy age requirements to perform job functions.
• Ability to read, write, and speak English proficiently.
• Ability to understand and follow English instructions.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.

Preferred

• High standard of integrity and reliability.

Required Behaviors

• Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
• Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
• Business-driven showing passion for the business, delivering results consistently.
• Customer-oriented by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
• People Passion through consistently treating others with respect and dignity.

Knowledge, Skills, Abilities

• Compliance with all company policies and procedures.