Cashier - Altamonte Spgs Mall

JCPenney; Altamonte Springs (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Cashier to enhance customer service and sales experiences. In this role, you will maintain checkout standards, assist with general operations, and uphold performance metrics. The ideal candidate will demonstrate excellent customer service skills, collaborate effectively with team members, and actively engage with customers to promote various sales programs. Join a company that values inclusivity and offers a competitive benefits package, including medical, dental, and employee discounts. This is an exciting opportunity to be part of a legacy that connects with diverse American families through shopping.

Benefits

Medical/Dental/Vision Insurance

401(k) with Company Match

Paid Vacation/Holidays

Employee Discount

Qualifications

• Strong problem-solving skills to enhance customer satisfaction.
• Ability to work efficiently and inspire team performance.

Responsibilities

• Greet and assist customers, providing excellent service.
• Complete checkout processes and assist with general operations.

Skills

Customer Service

Problem Solving

Sales Techniques

Team Collaboration

Education

High School Diploma

Tools

Point of Sale System

Job description

As a Cashier, you are accountable for the customer service and sales experience, including:

• Maintaining checkout standards
• Assisting with general operations such as Omnichannel, recovery, and inventory
• Upholding performance standards related to shrink/safety and meeting role-specific performance metrics

Primary Responsibilities:

1. Customer Service & Sales: Greet and assist customers, providing excellent service. Demonstrate WORTH behaviors consistently. Collaborate with team members for support. Engage actively and enthusiastically with customers, resolving issues and promoting credit, rewards, and gift card programs. Promote Findmore and other sales-enhancing programs.
2. Checkout Standards: Complete checkout processes, including returns and re-ticketing. Assist with signing and merchandising at checkouts, stock Impulse Fixtures, and replenish stock. Call for assistance proactively when needed. Use Point of Sale on Mobile Warrior device to manage lines.
3. General Operations: Support Omnichannel efforts, assist with recovery, put-backs, and fitting room maintenance. Participate in annual inventory processes.
4. Performance Standards: Support shrink and safety initiatives. Consistently meet performance standards related to the company's iCAP program, sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments:

To succeed at JCPenney, a Cashier should:

• Solve problems and make decisions that drive sales, profit, and customer satisfaction; work efficiently; inspire performance in others
• Provide excellent customer service; build positive relationships; take accountability
• Proactively improve the customer experience; act confidently and courageously; take swift action
• Achieve results by solving problems, making decisions, and working effectively; hold high standards; adapt quickly with energy and positivity
• Show ownership by providing great service, building respectful relationships, and being accountable
• Demonstrate intensity by seeking improvements, acting confidently, and taking urgent action

JCPenney does not anticipate closing this position at this time.

What you get:

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with company match. All associates qualify for an employee discount. Paid holidays are provided, with additional compensation for holiday work. For details on benefits and eligibility, visit http://www.yourjcpbenefits.com.

About JCPenney:

JCPenney is a shopping destination for diverse, working American families, emphasizing inclusivity. We offer a broad range of fashion, home, beauty, and jewelry products, along with personal services. With over 650 stores and a global workforce of 50,000, we serve customers where, when, and how they prefer. Celebrating 120 years in 2022, JCPenney continues its legacy of connecting through shopping and community engagement. Visit our Newsroom and follow us on social media for updates.