Cashier - $15/hr.

Portillo's; Michigan; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Base pay $15/hour

Shift differential: +$2 after 11pm

Holiday differential: +$3/hour

Flexible schedules

Free shift meals

Career advancement opportunities

Educational benefits

Employee discounts & EAP

Job summary

Portillo’s in Michigan is hiring a friendly Cashier to greet guests, describe menu items, and take orders and payments with speed and accuracy.

You will work behind the cashier counter and in the drive-thru, handle catering and take-out orders by phone, and help ensure a smooth, bun-believable dining experience while supporting team members.

Qualifications

• Friendly greeting and high-quality guest service.
• Ability to describe menu items and answer questions.
• Accurate order taking and payment processing.
• Ability to work with urgency to maintain fast lines.
• Team player supporting guests and colleagues.
• Must be 21+ to serve alcohol when required.

Responsibilities

• Greet guests with a smile and provide excellent customer service.
• Describe menu items and answer questions.
• Take orders and payments at the counter and drive-thru.
• Maintain speed to keep lines moving.
• Pass out food orders and engage with guests.
• Handle catering and take-out orders over the phone; ensure accuracy and process payments.
• Assist with serving alcoholic beverages where applicable (21+).

Skills

Customer service

Cashier experience

Communication

Teamwork

Order taking

POS operation

Tools

POS system

Job description

Job Description:

At Portillo’s we strive to create lifelong memories for both our guests and our Team Members, and that means providing a safe, welcoming workplace where we can live our Values of Family, Greatness, Energy and Fun.

Cashier responsibilities include:

• Greet our guests with a friendly smile and provide BUN-believable customer service.
• Describe our delicious menu items and answer any questions the guest may have.
• Quickly and accurately take orders and take payments both behind the cashier counter and outside in the drive thru.
• Able to work with a sense of urgency to make our long lines look like a piece of cake, chocolate of course.
• Work as a team player to help and serve others (team member and guests).
• Pass out food orders to guest while cleverly rhyming order numbers with your freestyle skills and be everyone’s favorite person- the one that hands out the food!
• Take catering and take-out orders over the phone. Check to ensure on-line, catering and phone orders for accuracy, accept payment, serve alcoholic beverages (must be 21) and help guests plan their special events.

What’s in it for you?

Hot dog! The pay rate for this role is $15 per hour. This position is also served with:

• An additional $2/hour for all hours worked after 11pm, $2/hour when working outside in temperatures below 33 degrees Fahrenheit, and $3/hour to work on holidays*
• Flexible schedules
• Free shift meals
• Career advancement opportunities - we’re growing!
• Educational benefits
• Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more
• Free counseling and support resources through our Employee Assistance Program (EAP)
• Daily Pay: Access your pay when you need it!
• Monthly “Franks a Lot” Team Member appreciation

Working full time (30 hours or more per week)? You’ll also be eligible for a bun-believable benefits package that includes:

• Your choice of health insurance from among three medical plans that feature enhanced mental health coverage, two dental plans, and a vision plan
• A flexible time off program
• Our 401(k) with company match
• Paid life insurance
• Beef Stock – our Employee Stock Purchase Plan**, offering our Team Members a discount on Portillo’s stock
• Flexible Spending Accounts - healthcare and dependent care
• Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance
• Learn more about our benefits here

*Easter, Memorial Day, July 4, Christmas Eve, New Year’s Day

**Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6-month period

Military Veterans Encouraged to apply

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.