At Portillo’s we strive to create lifelong memories for both our guests and our Team Members, and that means providing a safe, welcoming workplace where we can live our Values of Family, Greatness, Energy and Fun.
Responsibilities:
- Greet our guests with a friendly smile and provide BUN-believable customer service.
- Describe our delicious menu items and answer any questions the guest may have.
- Quickly and accurately take orders and take payments both behind the cashier counter and outside in the drive thru.
- Able to work with a sense of urgency to make our long lines look like a piece of cake, chocolate of course.
- Work as a team player to help and serve others (team members and guests).
- Pass out food orders to guests while cleverly rhyming order numbers with your freestyle skills.
- Take catering and take-out orders over the phone, check for accuracy, accept payment, serve alcoholic beverages (must be 21), and help guests plan their special events.
What’s in it for you?
- Competitive pay – Daily Pay: Access your pay when you need it.
- We pay a $2/hr. premium to our closing team members for all hours they work after 11pm!
- Time-Off Program.
- Comprehensive Benefits for full-time employees.
- Career advancement opportunities – We’re growing!
- $3/hr. increase on 5 holidays.
- Free shift meals.
- Educational benefits (skill and professional development, university partnerships).
- Perks and discounts: access to hundreds of discounts from movie tickets to gym memberships and more.
- Employee Assistance Programs (EAP) access to counseling and support resources.
- Monthly “Franks a Lot” Team Member appreciation.
- Team Member referral bonus + quarterly gift.
- Anniversary awards.
Note: Easter, Memorial Day, July 4, Christmas Eve, New Year's Day.
Full-Time Benefits:
- The choice of 3 Medical Plans, including a PPO, HDHP with Portillo’s HSA contribution.
- Dental and Vision Plans.
- Flexible Spending Accounts (healthcare, dependent care and commuter).
- 401(k) with company match.
- Voluntary Benefits: pet insurance, critical illness, accident insurance, hospital indemnity, identity theft insurance.
- Beef Stock – our Employee Stock Purchase Plan.
*Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6-month period.
Military Veterans are encouraged to apply.