Cashier - $14.25/hr.

Portillos Hot Dogs, LLC; Merrillville (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

Portillo’s Hot Dogs, LLC in Merrillville, IN is hiring team members to provide cheerful guest service, take orders, and support a fast-paced dining experience. You’ll greet guests, describe menu items, and handle payments at the counter or drive-thru while maintaining a friendly, efficient atmosphere.

Eligibility includes being 21+, one year at Portillo’s, and meeting part-time to full-time eligibility criteria. Veterans are strongly encouraged to apply and advance within a fun, fast-moving team.

Qualifications

• Must be 21 or older to serve alcoholic beverages.
• Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6-month period (for Employee Stock Purchase Plan eligibility).
• Military veterans encouraged to apply.

Responsibilities

• Greet guests with a friendly smile and provide excellent service.
• Describe menu items and answer questions.
• Take orders and payments at the counter and drive-thru.
• Work with urgency to keep long lines moving smoothly.
• Be a team player to help guests and colleagues.
• Pass out food orders and rhyme order numbers.
• Take catering and take-out orders over the phone.
• Check orders for accuracy and serve alcoholic beverages to guests 21+.
• Assist guests with event planning.

Skills

Customer service

Cash handling

Teamwork

Attention to detail

Tools

POS system

Job description

Job Description

At Portillo’s we strive to create lifelong memories for both our guests and our Team Members, and that means providing a safe, welcoming workplace where we can live our Values of Family, Greatness, Energy and Fun.

Responsibilities

• Greet guests with a friendly smile and provide BUN-believable customer service.
• Describe our delicious menu items and answer any questions the guest may have.
• Quickly and accurately take orders and payments behind the cashier counter and outside in the drive‑thru.
• Work with a sense of urgency to keep long lines moving smoothly.
• Work as a team player to help and serve other team members and guests.
• Pass out food orders to guests while creatively rhyming order numbers.
• Take catering and take‑out orders over the phone.
• Check online, catering and phone orders for accuracy, accept payment, serve alcoholic beverages to guests 21 years or older, and help guests plan their special events.

Pay & Benefits

Pay rate: $14.25 per hour. Additional $2 per hour for all hours worked after 11p.m., $2 per hour when working outside in temperatures below 33°F, and $3 per hour for holidays* (including Easter, Memorial Day, July4, Christmas Eve, NewYear’s Day).

Benefits include: flexible schedules, free shift meals, career advancement opportunities, educational benefits, perks and discounts, free counseling and support resources through the Employee Assistance Program (EAP), daily pay, monthly “Franks a Lot” team member appreciation, and for full‑time (30+ hours) a bun‑believable benefits package:

• Your choice of health insurance from among three medical plans that feature enhanced mental health coverage, two dental plans, and a vision plan.
• A flexible time‑off program.
• 401(k) with company match.
• Paid life insurance.
• Beef Stock – an Employee Stock Purchase Plan with a discount on Portillo’s stock.
• Flexible Spending Accounts for healthcare and dependent care.
• Voluntary benefits such as pet insurance, critical illness coverage, and identity theft insurance.

Qualifications

• Must be 21 or older to serve alcoholic beverages.
• Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6‑month period (for Employee Stock Purchase Plan eligibility).
• Military veterans encouraged to apply.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity. At Portillo’s, we’re obsessed with greatness. That means we’re an iconic brand unlike any other – our food is unrivaled and our people know how to have fun. Our team members often start as fans, then join our family. They’ve turned their obsession into a profession.