Cashier

Home Depot; Wyomissing (Berks County); On-site; USD 28,000 - 36,000; Full time

Job summary

Home Depot is seeking a Head Cashier to oversee frontline cashiers, ensuring fast, friendly and accurate service at checkout and returns. You will support price checks, manage self-checkout, and assist in enforcing store policies.

This role includes coaching and training new cashiers, escalating customer issues, and helping maintain cashier productivity and shrink control.

Qualifications

• 1+ years of cashier experience preferred.

Responsibilities

• Process Checkout and Return transactions.
• Monitor and maintain Self-Checkout area.
• Provide information to customers and identify selling opportunities.
• Escalate customer issues and assist in supervising Front End Associates.
• Coach and develop other Cashiers using available tools.

Skills

Customer service

Cash handling

POS transactions

Price checks

Supervision

Coaching/training

Tools

POS system

Job description

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.