Cashier

Home Depot; Whitehall (Lehigh County); On-site; USD 28,000 - 42,000; Full time

Job summary

Home Depot is seeking a Head Cashier to lead and support cashiers, ensuring fast, friendly and accurate service at checkout. You will oversee transactions, assist in the supervision and coaching of Front End Associates, and help maintain Self-Checkout areas while identifying selling opportunities for customers.

The role emphasizes customer service excellence and adherence to store policies, with equal opportunity employment practices stated throughout the posting.

Qualifications

• Preferred qualification includes 1+ years of Cashier experience.

Responsibilities

• Process Checkout and/or Return transactions.
• Monitor and maintain the Self-Checkout area.
• Provide product knowledge to customers and identify selling opportunities.
• Escalate customer issues as first line of support.
• Assist in supervision, coaching and training of other Front End Associates.

Skills

Cashier experience

Customer service

Job description

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.