Cashier

Cowboy Chicken; Wylie (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Scheduling

Meal benefits

Health Insurance

PTO for full-time

Cash tips daily

Employee referral program

Career advancement opportunities

Job summary

Cowboy Chicken in Texas is hiring a Cashier to warmly greet guests and manage the ordering process at the counter. You will input orders into the POS system with accuracy and maintain strong customer service throughout the dining experience.

Responsibilities include handling cash and card transactions, promoting menu items and promotions, and ensuring order accuracy. You will work with the team to support timely service and a clean, welcoming environment.

Qualifications

• Customer service experience is preferred but enthusiasm and willingness to learn matter.
• Ability to handle cash and transactions accurately.
• Friendly and professional communication with guests.
• Comfort with math for change and totals.
• Able to work in a fast-paced environment with attention to detail.
• Positive attitude and adaptability for varying shifts.

Responsibilities

• Greet guests at the counter and process orders in the POS system.
• Demonstrate knowledge of the Cowboy Chicken menu and promotions.
• Handle cash, credit, and debit transactions accurately and provide change.
• Promote menu items and special offers to increase sales.
• Verify orders and ensure accuracy against receipts.
• Engage customers warmly and maintain a clean cashier area.
• Assist with loyalty program enrollment and guest engagement.
• Collaborate with kitchen and front-of-house teams for smooth service.

Skills

Customer service

Cash handling

Communication

Basic math

Fast-paced work

Positive attitude

Shift flexibility

Teamwork

Job description

Position Overview:

As a Cashier at Cowboy Chicken, you will be the friendly face that welcomes our guests and facilitates a seamless ordering process. Your exceptional customer service skills, attention to detail, and ability to handle transactions accurately will play a crucial role in ensuring our guests have a delightful dining experience that reflects the warm hospitality of Cowboy Chicken.

Key Responsibilities:

• Order Processing: Greet guests with a warm and welcoming demeanor as they approach the counter to place their orders. Accurately input and process their selections into the point-of-sale (POS) system.
• Menu Knowledge: Demonstrate an in-depth knowledge of Cowboy Chicken's menu items, promotions, and special offers. Offer informed recommendations and answer any questions guests may have about our dishes.
• Cash Handling: Handle cash, credit, and debit transactions efficiently and accurately. Process payments through the POS system and provide accurate change to customers.
• Upselling and Promotions: Actively promote menu items, promotions, and special offers to enhance the guests' dining experience and increase sales.
• Order Verification: Ensure that all orders are correctly inputted into the POS system and cross-check them against customer receipts to avoid errors.
• Customer Interaction: Interact with customers in a friendly, polite, and courteous manner, providing attentive and prompt service throughout their ordering process.
• Cleanliness and Organization: Maintain a clean and organized cashier station, including POS equipment and the surrounding area.
• Loyalty Program and Customer Engagement: Enroll guests in Cowboy Chicken's loyalty program and encourage participation in customer engagement initiatives.
• Collaborative Teamwork: Work closely with the kitchen and front-of-house teams to ensure smooth order processing and timely delivery of food to guests.
• Compliance: Adhere to all cash handling procedures, health and safety regulations, and Cowboy Chicken's policies and procedures.

Qualifications and Skills:

• Previous experience as a cashier or in a customer service role is advantageous, but we value enthusiasm and a strong willingness to learn.
• Excellent customer service and communication skills to interact with guests in a friendly and professional manner.
• Basic math skills for accurate cash handling and transaction processing.
• Ability to work in a fast-paced environment while maintaining attention to detail and efficiency.
• Positive attitude and the ability to remain composed under pressure.
• Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed.

Benefits:

• Flexible Scheduling for both AM or PM andPart Time or Full Time
• No late nights, we close at 9:00pm
• Competitive Pay
• Meal benefits
• Employee Referral Program
• PTO available for full time employees
• Health Insurance available for full time employees
• Clear path for career advancement, we promote team members
• Cash Tips daily

Company Overview:

Our signature wood-fired rotisserie chicken is marinated with a special blend of herbs and spices, slow-roasted over an open flame, and served hot and juicy to create an unforgettable dining experience for our guests. At Cowboy Chicken, we use only the finest ingredients and provide exceptional customer service to ensure that every visit is a memorable one.

Joining Cowboy Chicken as a Cashier offers an exciting opportunity to be a part of a beloved brand that captures the essence of the Wild West. Your role as a Cashier will be pivotal in welcoming our guests, processing orders accurately, and providing outstanding customer service. Yeehaw!

We might be the oldest Cowboy Chicken in these parts, and sure, we might look like we are from the 80’s, but hey, a lot of good things came from the 80’s! As the oldest operating Cowboy Chicken, we pride ourselves on serving fresh all-natural wood fire chicken in a friendly atmosphere. From the moment you drive up, you can see chickens roasting on an open fire, enticing you to come inside. While you are here, try some of our enchiladas or homemade peach cobbler, you will be glad you did! So, come on by and check out the Rottissaflame, you will be glad you did!