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The Home Depot in Watchung, NJ is seeking a Head Cashier to lead front-end operations. You will oversee cashiers, ensure fast, friendly service, and handle price checks, POS approvals, and markdowns across mainline, Self-Checkout, Returns, Pro Desk, Special Services and Tool Rental.
You will train and coach new cashiers, monitor shrink, and escalate customer issues. The role requires 1+ years of cashier experience and a customer-first mindset; benefits include health care, 401K, ESPP, PTO and a
Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.
Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.