Cashier

The Home Depot; Jersey City (NJ); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health care benefits

401K

Paid time off

Success sharing bonus

Job summary

A leading home improvement retailer in Jersey City is seeking a Head Cashier to oversee the cashiers and ensure efficient customer service. The role involves processing transactions, monitoring the self-checkout areas, and providing training and coaching to new staff. Applicants should have over a year of cashier experience and the ability to handle customer issues effectively. The company offers comprehensive benefits, including health care, 401K, and paid time off.

Qualifications

• 1+ years of experience as a Cashier.
• Ability to provide excellent customer service.
• Experience in supervising or coaching others preferred.

Responsibilities

• Process checkout and return transactions efficiently.
• Support Cashiers with price checks and transactions.
• Assist in training new Cashiers and coaching team members.

Skills

Customer service

Cash handling

Coaching and training

Job description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

Benefits

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.