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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Greet, engage, and assist customers visibly and actively.
- Process customer transactions quickly, accurately, and efficiently.
- Understand the Point of Sale (POS) system and handle various tenders according to company policy.
- Adhere to company limits on cash shortages/overages and work to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies and follow policies for postage stamps, gift cards, and coupons.
- Stay current with store ads and promotions.
- Adhere to food safety regulations and safety procedures.
- Identify unsafe conditions and notify management.
- Inspect equipment and report repairs needed.
- Create a welcoming environment for customers and answer product questions.
- Follow all applicable laws and company guidelines.
- Work cooperatively in a high-paced, sometimes stressful environment.
- Manage conflicts professionally and act with honesty and integrity.
- Follow directions and seek assistance when needed.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Desired Previous Job Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
About Us
Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. We proudly serve customers in 89 stores across the state. As part of Kroger, we value diversity and aim to create positive experiences for our customers and team members. We provide opportunities for growth and development, whether you seek part-time work or a new career path.
If you need reasonable accommodations during the application process, please call 844-849-7136 or contact the store management.
What You’ll Receive From Us
- Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
- Flexible scheduling with paid time off, holiday, and sick pay.
- Support services through Employee Assistance Program and financial coaching.
- Associate discounts on various purchases.
- Up to $21,000 in tuition reimbursement.
- Opportunities for career growth through training and diverse pathways.
Additional Information
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Other
- Industry: Retail
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