Cashier at The Locker

SOUTHEASTERN BAPTIST THEOLOGICAL SEMINARY; Wake Forest (NC); On-site; USD 20,664,000 - 30,307,200; Part time

Job summary

Southeastern Baptist Theological Seminary in Wake Forest, NC is seeking a Part-Time Student Account Specialist to assist students with understanding their account balances and payment plans. You will process payments, maintain accurate records, and communicate deadlines clearly to students and staff.

The role emphasizes attention to detail, strong customer service, and reliable office support within the Office of Accounting Services. Flexible scheduling may be considered for a part-time position.

Qualifications

• Provide customer service with a great attitude and professional demeanor.
• Possess strong interpersonal and communication skills.
• Possess integrity, initiative, problem solving, creativity, listening skills, sound judgment, adaptability, planning, and organization skills.
• Possess computer skills related to the accounting software, Microsoft Office & Excel, and other current applications.

Responsibilities

• Assist students in understanding and utilizing the Monthly Tuition Payment Plan.
• Assist students with an overall understanding of their student account.
• Process payment transactions.
• Receive money from students and employees.
• Document and take notes on student accounts.
• Maintain current student files in the Office of Accounting Services and communicate important notes to Manager and Director.
• Answer telephones, answer e-mails, and assist in any other capacity.
• Handle Petty Cash transactions and check refund distributions.
• Assist the Accounting Manager with any items that need to be completed related to student accounts or office function and proficiency.
• Help process the Monthly Tuition Payment Plans and verify accuracy of payment plan with student account activity.
• Help maintain office order and functionality.
• Perform filing duties.

Skills

Customer service

Interpersonal communication

Integrity and initiative

Problem solving and adaptability

Tools

Microsoft Office & Excel

Job description

Job Details

Job Location: Wake Forest, NC 27587 Position Type: Part Time

PURPOSE OF THE JOB

The purpose of the Student Account Specialist is to assist students in understanding their account balances, transactions, and clearly communicate deadlines and payment expectations. They also receive and process all payments made to the seminary by students and employees.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Assist students in understanding and utilizing the Monthly Tuition Payment Plan.
• Assist students with an overall understanding of their student account.
• Process payment transactions.
• Receive money from students and employees.
• Document and take notes on student accounts.
• Maintain current student files in the Office of Accounting Services and communicate important notes to Manager and Director.
• Answer telephones, answer e-mails, and assist in any other capacity.
• Handle Petty Cash transactions and check refund distributions.

OTHER DUTIES & RESPONSIBILITIES

• Assist the Accounting Manager with any items that need to be completed related to student accounts or office function and proficiency.
• Help process the Monthly Tuition Payment Plans and verify accuracy of payment plan with student account activity.
• Help maintain office order and functionality.
• Perform filing duties.

SUPERVISORY RESPONSIBILITIES

None

Qualifications

KNOWLEDGE AND SKILLS

This position is restricted to current SEBTS students and spouses of SEBTS students

Required Skills

• Provide customer service with a great attitude and professional demeanor.
• Possess strong interpersonal and communication skills.
• Possess integrity, initiative, problem solving, creativity, listening skills, sound judgment, adaptability, planning, and organization skills.
• Possess computer skills related to the accounting software, Microsoft Office & Excel, and other current applications.

FISCAL RESPONSIBILITY

There is no fiscal decision-making related to the Cashier. The Cashier is to receive and process payments and accurately maintain a cash drawer.

EXTENT OF PUBLIC CONTACT

There is a large volume of students and school staff that are served on a daily basis. This position is the first place many visitors and guests will come into contact withSoutheastern Baptist Theological Seminary. Therefore, it should be important that the Cashier receives guests and visitors with the utmost of respect and pleasantry.

PHYSICAL DEMANDS

Normal fitness for general office duties required.

WORKING CONDITIONS AND ENVIRONMENT

There are no unusual work hours or travel required.