Cashier

Sebts; Wake Forest (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

Southeast Baptist Theological Seminary seeks a Student Account Specialist to help students understand balances, transactions, and payment expectations. The role processes payments from students and employees, maintains records, and communicates notes to leadership.

You will handle monthly tuition payment plans, assist with account inquiries, and support the Accounting Office in daily operations. Strong customer service and accounting software skills are essential for success in this on-site role

Qualifications

• This position is restricted to current SEBTS students and spouses of SEBTS students.
• Provide customer service with a great attitude and professional demeanor.
• Possess strong interpersonal and communication skills.
• Possess integrity, initiative, problem solving, creativity, listening skills, sound judgment, adaptability, planning, and organization skills.

Responsibilities

• Assist students in understanding and utilizing the Monthly Tuition Payment Plan.
• Assist students with an overall understanding of their student account.
• Process payment transactions.
• Receive money from students and employees.
• Document and take notes on student accounts.
• Maintain current student files in the Office of Accounting Services and communicate important notes to Manager and Director.
• Answer telephones, answer e-mails, and assist in any other capacity.
• Handle Petty Cash transactions and check refund distributions.
• Assist the Accounting Manager with items related to student accounts or office function and proficiency.
• Help process the Monthly Tuition Payment Plans and verify accuracy of payment plan with student account activity.
• Help maintain office order and functionality.

Skills

Customer service

Interpersonal skills

Communication skills

Integrity

Initiative

Problem solving

Creativity

Listening skills

Planning

Organization

Microsoft Office

Excel

Accounting software

Tools

Accounting software

Microsoft Office

Excel

Job description

• The purpose of the Student Account Specialist is to assist students in understanding their account balances, transactions, and clearly communicate deadlines and payment expectations. They also receive and process all payments made to the seminary by students and employees.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Assist students in understanding and utilizing the Monthly Tuition Payment Plan.
• Assist students with an overall understanding of their student account.
• Process payment transactions.
• Receive money from students and employees.
• Document and take notes on student accounts.
• Maintain current student files in the Office of Accounting Services and communicate important notes to Manager and Director.
• Answer telephones, answer e-mails, and assist in any other capacity.
• Handle Petty Cash transactions and check refund distributions.

OTHER DUTIES & RESPONSIBILITIES

• Assist the Accounting Manager with any items that need to be completed related to student accounts or office function and proficiency.
• Help process the Monthly Tuition Payment Plans and verify accuracy of payment plan with student account activity.
• Help maintain office order and functionality.

SUPERVISORY RESPONSIBILITIES

• None

Qualifications

KNOWLEDGE AND SKILLS

• This position is restricted to current SEBTS students and spouses of SEBTS students
• Required Skills
  • Provide customer service with a great attitude and professional demeanor.
  • Possess strong interpersonal and communication skills.
  • Possess integrity, initiative, problem solving, creativity, listening skills, sound judgment, adaptability, planning, and organization skills.
  • Possess computer skills related to the accounting software, Microsoft Office & Excel, and other current applications.

FISCAL RESPONSIBILITY

• There is no fiscal decision-making related to the Cashier. The Cashier is to receive and process payments and accurately maintain a cash drawer.

EXTENT OF PUBLIC CONTACT

• There is a large volume of students and school staff that are served on a daily basis.
• This position is the first place many visitors and guests will come into contact with Southeast Baptist Theological Seminary. Therefore, it should be important that the Cashier receives guests and visitors with the utmost of respect and pleasantry.

PHYSICAL DEMANDS

• Normal fitness for general office duties required.

WORKING CONDITIONS AND ENVIRONMENT

• There are no unusual work hours or travel required.