Cashier

WinCo Foods; Tulsa (OK); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in retail seeks a Self-Checkout Attendant to provide outstanding customer service and support in fulfilling customer transactions. The role requires effective communication, the ability to manage transactions accurately, and a commitment to maintaining a safe and welcoming environment. This part-time position offers flexibility and the opportunity to be part of a community-focused, employee-owned organization.

Qualifications

• Ability to provide friendly and courteous customer service.
• Effective communication skills required.
• Must lift objects up to 20 lbs frequently and up to 50 lbs occasionally.

Responsibilities

• Process customer orders efficiently and courteously.
• Operate check stand equipment and handle monetary transactions.
• Engage with customers at self-checkout kiosks.

Skills

Customer service

Communication

Manual dexterity

Basic math skills

Job description

Consistently provides friendly and cooperative service to internal and external customers at our retail locations, which operate 24/7 with limited exceptions. Responsibilities include processing customer orders efficiently, accurately, safely, and courteously at check stands, self-checkout lanes, or customer service desks.

Typical Duties and Responsibilities

• Welcomes, engages, serves, and thanks customers, maintaining a friendly and enthusiastic atmosphere focused on customer care.
• Operates check stand equipment such as cash registers, scanners, and scales to process customer orders across two aisles.
• Engages in suggestive selling and other sales techniques.
• Handles monetary transactions including cash, checks, gift certificates, food stamps, coupons, and refunds, adhering to all cash handling policies.
• Maintains knowledge of product locations, monitors UPC codes, and ensures proper pricing.
• Keeps check stands clean, neat, stocked, and ensures a safe work environment.
• Stocks, prices, and rotates merchandise.
• May be assigned to self-checkout lanes or customer service as needed.
• Performs other duties as assigned.
• Follows laws concerning sale of restricted items and adheres to USDA Food Stamp or WIC procedures.

Additional Self-Checkout Attendant Duties

• Moves within SCO area to expedite transactions and maintain safety.
• Engages with customers at self-checkout kiosks to assist and ensure accuracy.
• Responds to alerts/errors and monitors transactions in a fast-paced environment.
• Maintains awareness of the area, anticipates customer needs, and monitors transaction activity.
• Prioritizes safety and reports concerns as per company policy.

Requirements

• Ability to work varied shifts including nights, weekends, and holidays.
• Provide friendly and courteous customer service with composure.
• Effective communication skills (hearing and speech).
• Visual inspection and reading information on merchandise.
• Lift objects up to 20 lbs. frequently; up to 50 lbs. occasionally.
• Operate check stand equipment.
• Stand, sit, walk, bend, and perform physical tasks for long periods.
• Must be 16 or older.
• Manual dexterity and good hand/eye coordination.
• Memorize product codes, locations, and company policies.
• Ensure accuracy in transactions and handling money using basic math skills.
• Occasional use of blades for box cutting and household cleaners for cleaning.
• Manage high-stress situations and high-volume transactions.

Additional Requirements

• Food safety/handlers cards, tobacco, and alcohol sales certification as required by law.

Hours may differ for minors, along with machine and equipment operation.

The above describes general responsibilities. Employees must comply with company policies and laws. Responsibilities may vary.

WinCo Foods values diversity and strives to create an inclusive environment. Join us to be part of a community-focused, employee-owned company dedicated to low prices and community service.

Job Details

• Seniority level: Not Applicable
• Employment type: Part-time
• Job function: Science and Consulting
• Industries: Civil Engineering