Cashier

Guckenheimer; Tulsa (OK); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Benefits

Paid Time Off

Job summary

Guckenheimer in Tulsa, OK is seeking a friendly Cashier to join our food service team. You will operate the cash register, stock beverage and grab-and-go items, and help ensure a clean, inviting café environment in accordance with HACCP guidelines.

The ideal candidate has at least 1 year of cashier or retail experience, strong customer service, basic computer skills, and familiarity with POS systems and cash handling. This is a full-time, on-site position offering benefits and PTO.

Qualifications

• Minimum 1 year in Retail Cashier or similar role.
• Strong customer service skills.
• Familiarity with cash handling and POS systems.
• Basic computer skills.
• Good math skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Record sales on a cash register accurately and make change with minimal error.
• Respond to customer concerns professionally per company policy.
• Follow all safety rules and HACCP guidelines.
• Operate Cash Register accurately and charge customers correctly.
• Prepare and stock service areas for beverages and Grab & Go items.
• Maintain neat cashier stand and provide product details to customers.
• Assist with front-of-house setup and closing tasks.
• Perform side work and end-of-shift tasks.

Skills

Customer service

Cash handling

POS systems

Math skills

Communication

Time management

Retail experience

Education

High school diploma or equivalent

Tools

Cash register

POS system

Job description

Hourly Wage

ISS offers a competitive compensation package including Benefits, Paid Time Off, and a starting hourly salary of $13.50 per hour - $17.00 per hour.

Work Hours

The work hours for this position are Mon-Fri, 6:00 am - 2:30 pm.

Key Purpose

The Cashier is the representative of Guckenheimer. He/she is responsible for the effective and efficient functioning of operating cash register and stocking product within the guidelines established by the client organization as well as the Corporation.

Success Criteria

• Be able to anticipate customer needs, deliver on those needs and exceed expectations
• Identify service deficiencies and communicate effectively to a manager before becoming long term issues
• Positive attitude
• Have passion for customer service
• Being reliable, responsible, dependable, and fulfilling obligations
• Commitment to the service values and ethics of the client company
• Ensure full compliance with Allergen Policy

Key Areas of Collaboration and Influence

• Ability to effectively communicate, motivate and interact with all customers to help build and speak about the culture of Guckenheimer/ISS
• Develop and maintain good relations with cooks, servers, porters, and managers
• Greet, smile, make eye contact, and make customer feel welcome

Ideal Candidate Experience

• Minimum 1 year in Retail Cashier or in a similar role experience in operating cash registers
• Strong customer services skills
• Have cafeteria or food operating skills
• Knowledge of set up or restock beverage and product displays
• Prior knowledge in basic computer skills
• Familiarity with electronic equipment, like cash register and POS systems
• Good math skills
• Strong communication and time management skills
• Customer satisfaction oriented
• Prior experience handling cash and credit card transactions

Key Accountabilities

• To accurately record sales on a cash register and make change for customers within a 1% margin of error
• Respond to customer concerns in a professional and urgent manner per company’s policy
• Follow all safety rules and be actively aware and observant in prevention of accidents
• Commitment to the service values and ethics per company’s standard
• To operate Cash Register Accurately
• To recognize menu items and accurately charge customers for purchases
• To prepare and stock service areas for hot and cold beverages, such as coffees and teas
• Clean or sanitize work areas, utensils or equipment
• Provide customers with product details, such as coffee blend and preparation descriptions
• Ensure service set up is to clean and in a neat attractive manner with proper signage for all café stations
• Maintain inventory of all paper, beverage, condiments and grab & go items are fully stocked throughout the day
• Perform side work and end of shift closeout tasks
• Provide exceptional customers service and maintaining neat cashier stand appearance
• Work efficiently on moving the customers through the line quickly while keeping everything around the café clean by HACCP guideline
• Assist with front of house additional set ups and break down of food products
• Perform side work including opening and closing shift tasks
• Must follow other duties as assigned

Physical Demands & Work Environment

• Ability to lift a minimum of 25 pounds
• Employee must be able to work on their feet 8 hours per day excluding breaks
• Employee must be able to work under pressure and time deadlines during peak periods
• Ensure and maintain safe working environment for all dining customers and staff

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.