Cashier

The Home Depot; Town of Florida (NY); On-site; USD 32,000 - 46,000; Full time

Job summary

A leading retail company located in New York is seeking a Head Cashier. In this role, you will ensure fast and friendly customer service during checkout transactions and assist in supervising new cashiers. Candidates should have over 1 year of cashier experience and the ability to coach and develop team members. This position provides an opportunity to engage with customers and contribute to a positive shopping experience.

Qualifications

• 1+ years of Cashier experience preferred.
• Ability to provide fast, friendly service.
• Skills in coaching and developing Cashiers.

Responsibilities

• Provide customer service during Checkout and Returns.
• Monitor and maintain the Self-Checkout area.
• Assist in supervising and training new Cashiers.
• Follow policies and procedures to minimize shrink.
• Assist in supervision, coaching and training of Front End Associates.
• Participate in training of new Cashiers and coach them.

Skills

Customer service

Transaction processing

Supervision and training

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.