Cashier

The Home Depot; San Diego (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading home improvement retailer in San Diego is seeking a Head Cashier to oversee front-end operations. This role involves ensuring fast and friendly customer service at Checkout and Returns, while also supporting and training Cashiers. The ideal candidate will have over a year of experience and strong coaching abilities. This position plays a vital role in minimizing shrink and enhancing customer satisfaction through effective service and supervision.

Qualifications

• 1+ years of Cashier experience preferred.

Responsibilities

• Provide fast, friendly, accurate service at Checkout and Returns.
• Monitor and maintain the Self-Checkout area.
• Support and train Cashiers using available tools.

Skills

Customer service

Checkout transactions

Product knowledge

Coaching and training

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.