Cashier

The Home Depot; Topsham (ME); On-site; USD 32,000 - 40,000; Full time

Job summary

The Home Depot in Maine is seeking a Head Cashier to lead cashiers and ensure fast, friendly, accurate service at the Front End. You will oversee checkout and returns, monitor the Self-Checkout area, and coach team members to uphold store policies and shrink control.

This role emphasizes customer service, price checks, and training new cashiers, with opportunities to escalate issues and support front-end operations.

Qualifications

• Head Cashier preferred qualification is 1+ years of Cashier experience.

Responsibilities

• Lead cashiers and support them by expediting price checks and approvals for POS transactions and markdowns.
• Coach and train other Front End Associates and participate in training new Cashiers.
• Provide first level escalation for customer issues and monitor Self-Checkout area to ensure smooth operations.

Skills

Cashier experience

Customer service

Coaching/Training

Job description

73637BR

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.