Cashier

Winco Foods; Tigard (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading supermarket chain as a customer service representative. You will provide exceptional service, operate check stands, and ensure customer satisfaction in a dynamic retail environment. This role requires effective communication and a commitment to safety and accuracy.

Benefits

Medical Plans

Tuition Support

Qualifications

• Must be at least 16 years old.
• Ability to lift objects up to 50 lbs occasionally.

Responsibilities

• Provide friendly service and process customer orders efficiently.
• Operate cash registers and assist with transactions.
• Maintain cleanliness and stock check stands.

Skills

Customer Service

Communication

Manual Dexterity

Job description

About Us

Join us at WinCo Foods, a growing family of over 140 supermarkets across 10 states with more than 22,000 employee owners. We are committed to offering the lowest prices to help feed families and are the second-largest Employee-Owned company in the U.S., with over 500 millionaire employee-owners through our Employee Stock Ownership Plan (ESOP). Our benefits include top-tier medical plans and tuition support, enabling us to make a positive impact in our communities.

Overview

Job Summary

Provide friendly and cooperative service to customers at our retail locations, operating 24/7 with limited exceptions. Process customer orders efficiently, accurately, safely, and courteously at checkstands, self-checkout lanes, or customer service desks.

Responsibilities

• Welcome, engage, serve, and thank customers, maintaining a friendly, enthusiastic atmosphere focused on customer care.
• Operate check stand equipment such as cash registers, scanners, and scales to process transactions at two aisles or self-checkout lanes.
• Engage in suggestive selling and other sales techniques.
• Handle monetary transactions including cash, checks, gift certificates, food stamps, coupons, and refunds, adhering to all cash handling policies.
• Maintain knowledge of product locations, monitor UPC codes, and ensure correct pricing.
• Keep check stands clean, stocked, and secure.
• Stock, price, and rotate merchandise as needed.
• Assist at self-checkout or customer service counters as assigned.
• Follow all laws regarding sale of restricted items like tobacco and alcohol, and comply with USDA Food Stamp or WIC procedures.

Additional Duties for Self-Checkout Attendants

• Move within the SCO area to expedite transactions and maintain safety.
• Engage with customers at self-checkout stations, assist with transactions, and address errors.
• Monitor multiple transactions, verify payments, and ensure accuracy.
• Maintain awareness of the area, anticipate customer needs, and ensure safety.

Requirements

• Work varied shifts, including nights, weekends, and holidays.
• Provide courteous, tactful customer service with composure.
• Communicate effectively and perform basic math and visual inspection tasks.
• Lift objects up to 20 lbs. frequently and up to 50 lbs. occasionally.
• Operate check stand equipment and stand or sit for long periods.
• Be at least 16 years old and possess manual dexterity and good hand/eye coordination.
• Learn and memorize product codes, locations, and policies.
• Ensure accuracy in transactions and handling of money.
• Use cleaning supplies to maintain the work area.

Additional Requirements

• Possess necessary food safety, tobacco, and alcohol sales certifications as required by law.

All employees must comply with company policies and applicable laws. Hours and duties may vary for minors.

EEO/Inclusivity

We value diversity and are committed to fostering an inclusive environment where all employees are respected and valued, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.