Cashier

Rockys Ace Hardware; Springfield (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Rocky's Ace Hardware as a cashier where you'll be the frontline of customer service. This role requires exceptional sales skills and involves various tasks, including cashiering, merchandise handling, and maintaining store standards. You will ensure a welcoming environment while efficiently processing transactions and supporting store operations.

Qualifications

• Ability to provide amazing customer service.
• Strong sales skills and cash register operation.
• Ability to perform various store tasks.

Responsibilities

• Engage with customers to determine needs and project requirements.
• Accurately process sales and maintain cash register operations.
• Assist in achieving sales and productivity goals.

Skills

Customer Service

Sales Skills

Cash Handling

Job description

Rocky's Ace Hardware - Island Pond Road, Springfield, Massachusetts, United States of America

Job Description

Posted Tuesday, June 17, 2025 at 4:00 AM

Position Summary:

This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.

Rocky's Ace Hardware - Island Pond Road, Springfield, Massachusetts, United States of America