Cashier

The Home Depot; Simi Valley (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

The Home Depot in California is seeking a Head Cashier to lead front-end operations, ensure fast, friendly and accurate service, and maintain a safe checkout environment.

In this role you will assist in training cashiers, handle price checks, supervise Self-Checkout, and escalate issues when needed. Previous cashier experience is preferred.

Qualifications

• Head Cashier role preferred with 1+ years cashier experience.
• Provides first-level escalation for customer issues.
• Supports supervision and training of Front End Associates.

Responsibilities

• Provide fast, friendly, accurate and safe service.
• Process checkout and returns transactions.
• Monitor and maintain Self-Checkout area.
• Assist in coaching and training of other Front End Associates.
• Escalate customer issues as needed.
• Assist Head Cashier with price checks and POS tasks.

Skills

Cashier experience

Customer service

Job description

87162BR

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.