Cashier

Buffalo Wings; San Bernardino (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading restaurant brand is seeking a dynamic Cashier/Greeter to represent them as the first point of contact for guests. In this part-time role, you will handle takeout orders, engage with customers, and ensure a welcoming atmosphere to enhance guest satisfaction. If you enjoy a fast-paced environment and love sports, this could be the perfect job for you!

Benefits

Potential eligibility for medical benefits after 12 months

Qualifications

• Energetic and friendly demeanor.
• Ability to multi-task and handle guest interactions.

Responsibilities

• Provide a friendly welcome to guests and manage takeout orders.
• Engage with guests to create a personalized experience.
• Maintain cleanliness and organization of the cashier area.

Skills

Customer Service

Multi-tasking

Communication

Job description

JOB PURPOSE:

The primary purpose of this position is to positively represent the Buffalo Wild Wings Brand as the first point of contact for Guests. This role manages takeout orders, accurately enters orders into the Point of Sale System, and collects payments.

Cashier/Greeter: Make a great first impression with each Guest. Greet hungry sports fans like they are part of our team. Be energetic, friendly, and genuinely interested in what brings Guests through our doors. This position requires multi-tasking, such as managing takeout orders, assisting Guests, and encouraging them to return.

JOB FUNCTIONS / RESPONSIBILITIES:

This is a part-time position, averaging 29 hours or less per week. After 12 months, if you average 30 or more hours per week, you become eligible for company medical benefits. Full-time hours are typically 36 to 40 hours per week.

• Provide a friendly welcome to incoming Guests and ensure timely seating.
• Participate in the Company’s Mystery Shop, GEM, and BARS programs. Follow BARS standards, including IDing anyone who looks under 40 and checking IDs to verify minimum age for alcohol consumption.
• Follow proper phone etiquette and answer calls according to Buffalo Wild Wings standards.
• Bus tables, deliver food, follow FIFO guidelines, and complete daily tasks.
• Respond to customer complaints or concerns and involve a manager when necessary.
• Engage with guests to create a personalized experience.
• Take payments, manage cash drawer, and process credit card transactions.
• Use menu knowledge to make suggestions and upsell.
• Enter takeout orders accurately into the POS system.
• Bag and manage takeout orders, checking for accuracy.
• Maintain a clean and organized cashier area, practicing safety and sanitation.
• Thank guests as they leave, solicit feedback, and invite them to return.
• Assist with prep, portioning, expo, and food running as needed.
• Perform other duties as assigned by management.