Cashier

Wood Shed Lumber & Hardware; Richmond (MO); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee discounts

Health insurance

Vision insurance

Job summary

Wood Shed Lumber & Hardware is seeking a cashier who will operate the checkout counter and provide outstanding customer service. As a key service point, cashiers create first impressions with customers, reinforcing company values.

The ideal candidate will display outstanding customer service skills, maintain an inviting environment, and assist with various store tasks. Flexibility in hours, including weekends and holidays, is essential for this role.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Able to work flexible hours, including weekends and holidays.
• Capacity to follow through on assignments and self-motivated.

Responsibilities

• Create an inviting environment by maintaining a clean and orderly checkout area.
• Welcome all customers and assist with questions regarding merchandise.
• Provide a smooth customer service experience during the checkout process.

Skills

Outstanding customer service skills

Good math and cash register skills

Team player

Effective communication

Attention to detail

Ability to multi-task

Tools

Point-of-sale system

MS Word

PowerPoint

Job description

Benefits

• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance

Candidate Fit

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary

At Wood Shed, cashiers are expected to operate a checkout counter and help answer customers’ questions. Cashiers are an important part of providing an outstanding customer service experience consistent with company values. Cashiers are often the first employees customers see upon entering the store, therefore it is important that cashiers be ready to create an outstanding first impression, every time. A cashier’s job will include but is not limited to, the following responsibilities.

Responsibilities

• Create an inviting environment for customers by maintaining a clean and orderly front end, which will include housekeeping tasks as needed.
• Verbally welcome all customers to Wood Shed.
• Be able to answer a variety of basic questions concerning merchandise and its location in the store.
• Answer phones promptly and transfer customers to the correct department.
• Provide a smooth customer service experience by maintaining an efficient checkout process and orderly traffic flow through the checkout.
• Have a working knowledge of all store policies and procedures, including returns, refunds, account payments, and deliveries.
• Promote store loyalty programs and seasonal promotions.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Operate all point-of-sale equipment and process all types of transactions, including cash, credit card, debit card, and house accounts. Provide accurate sales transactions to all customers.
• Maintain the displays and area around the checkout counter, including stocking and cleaning.
• Understand and perform proper procedures for opening and closing the cash till.
• Help store staff with other tasks as needed.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Team player with a willingness to contribute wherever needed.
• Good math and cash register skills.
• Have a general understanding of store merchandise with a willingness to continually expand knowledge.
• Capacity to follow through on assignments and self-motivated to stay busy throughout the day.
• Able to work flexible hours, including weekends and holidays.
• Highly organized, ability to multi-task with acute attention to detail.
• Able to communicate effectively with customers, co-workers, and management.
• Able to lift and handle products of varying weight as needed to carry out cashier duties.
• Understand how to efficiently operate the store’s point-of-sale system. Knowledge of MS Word and PowerPoint is a plus.

Goals

• Continually expand knowledge of all departments in the store.
• Become a versatile employee, able to help in other areas when needed.
• Boost overall sales by promoting the store’s loyalty program and add-on sales.