Cashier

Kroger; Richfield (MN); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading grocery retailer is seeking a Customer Service Associate to create an outstanding customer experience through exceptional service. The role involves processing transactions, adhering to safety regulations, and assisting customers in a fast-paced environment. Join Kroger to be part of a diverse team committed to feeding the human spirit and providing opportunities for growth.

Benefits

Healthcare coverage: Medical, dental, vision, and prescriptions.

Flexible scheduling with paid time off, holidays, and sick leave.

Emotional and financial support, including free counseling and financial coaching.

Associate discounts on various products and services.

Tuition reimbursement up to $21,000 over your career.

Growth potential through training and diverse career paths.

Qualifications

• Ability to operate the Point of Sale (POS) system.
• Understanding of food safety regulations.
• Skills in managing diverse customer needs.

Responsibilities

• Process customer transactions efficiently at the checkout.
• Adhere to cash handling limits and company policies.
• Assist diverse customers and maintain a welcoming environment.

Skills

Customer service

Cash handling

Conflict management

Job description

Customer Service Associate Job Description

Overview: Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages customer loyalty. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Company Background: From a small Cincinnati grocery store over a century ago to the nation's largest grocer with nearly 2,800 stores across 35 states, we are committed to feeding the human spirit. We value diverse teams passionate about food and people, working together to create memorable experiences for customers, communities, and colleagues.

Our Commitment to Employees: We care about our people and provide resources to support your success at work and in life. We offer opportunities for growth and learning for caring, purpose-driven individuals eager to develop their potential.

Opportunities: Whether seeking part-time work or a new career, join our Kroger family by applying today!

Benefits:

We offer comprehensive benefits to support your well-being, including:

• Healthcare coverage: Medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support, including free counseling and financial coaching.
• Associate discounts on various products and services.
• Tuition reimbursement up to $21,000 over your career.
• Growth potential through training and diverse career paths.

For more details, visit our Benefits Page.

Job Responsibilities:

• Process customer transactions efficiently and accurately at the checkout lane.
• Understand and operate the Point of Sale (POS) system, handling various tenders and loyalty offers according to company policy.
• Adhere to cash handling limits and work honestly to control loss.
• Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies and follow policies for postage stamps, gift cards, and coupons.
• Stay updated on current and upcoming promotions and advertisements.
• Comply with food safety regulations and safety procedures, reporting unsafe conditions.
• Assist in creating a welcoming environment for customers by answering questions and providing support.
• Follow all applicable laws and company guidelines.
• Work cooperatively in a high-paced environment and manage conflicts professionally.
• Maintain honesty and integrity with customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist diverse customers, including minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.