Cashier

Home Depot; Pontiac (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Home Depot in Pontiac, MI is seeking a Head Cashier to lead frontline cashiers and ensure fast, friendly service at checkout and returns.

The role involves supervising cashiers, expediting price checks, approving transactions and markdowns, and coaching team members to maintain high standards of accuracy and safety at all registers, Self-Checkout, and service desks.

Qualifications

• Minimum 1+ years of cashier experience.
• Strong customer service and communication skills.
• Ability to supervise and train fellow cashiers.

Responsibilities

• Process checkout and returns accurately.
• Monitor Self-Checkout area and assist customers.
• Expedite price checks and approve POS transactions and markdowns.
• Coach and train Front End Associates.
• Escalate customer issues as needed.

Skills

Cashier experience

Customer service

Coaching/training

Job description

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.