Cashier

Home Depot; Pittsburgh (Allegheny County); On-site; USD 17,000 - 25,000; Full time

Job summary

Home Depot is seeking a Head Cashier to lead front-end operations at our store in the United States. This role emphasizes fast, friendly, accurate and safe service for customers, including processing Checkout and Return transactions and monitoring the Self-Checkout area.

We value 1+ years of cashier experience and a commitment to customer satisfaction. The Head Cashier will assist in coaching and training cashiers and ensure adherence to store policies and procedures.

Qualifications

• 1+ years of cashier experience preferred.
• Excellent customer service skills.
• Ability to coach and train others.

Responsibilities

• Process Checkout and Returns transactions accurately.
• Monitor and maintain the Self-Checkout area.
• Provide product knowledge and identify selling opportunities.
• Assist in supervision, coaching and training of Front End Associates.

Skills

Customer service

Cash handling

Cashier experience

Training others

Job description

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.