Cashier

The Home Depot; Norristown (Montgomery County); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

The Home Depot in Norristown, PA is seeking a Head Cashier to provide fast, friendly, accurate and safe service at checkout. You will process transactions, assist customers, and support cashiers across mainline registers, Self-Checkout, Returns, and Pro Desk.

You will help train new cashiers and escalate issues as needed; the role emphasizes coaching and service excellence.

Qualifications

• 1+ years of cashier experience.
• Strong customer service skills.
• Willing to assist in training and coaching other cashiers.

Responsabilités

• Process Checkout and/or Return transactions.
• Monitor and maintain the Self-Checkout area.
• Provide customers with information and identify selling opportunities.
• Escalate customer issues as needed.
• Assist in supervising, coaching and training Front End Associates.

Connaissances

Customer service

Cashier experience

Description du poste

Job Description

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

Position Purpose:

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.