Cashier

Home Depot; Franklin (Venango County); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot is seeking a Head Cashier to lead front-end operations and ensure fast, friendly, and accurate checkout experiences for customers. This position emphasizes service quality, policy compliance, and safe handling of transactions.

The Head Cashier coordinates cashiers, expedites price checks, approves POS transactions and markdowns, and helps train new cashiers on available tools and procedures to minimize shrink and improve customer satisfaction.

Qualifications

• Experience as a cashier with customer service skills.
• Ability to process POS transactions and handle returns.
• Willingness to train and coach other cashiers.

Responsibilities

• Process checkout and returns while providing friendly service.
• Support Self-Checkout area and price checks.
• Assist in coaching and training of Front End Associates.

Skills

Cashier experience

Customer service

Job description

Job Description

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

Position Purpose:

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.