Cashier

New York Ag Connection; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Comprehensive health, dental, and view

401(k) with employer match

Paid time off

Employee discounts

Job summary

J.A.V. Food Corp d/b/a Agata & Valentina in New York, NY is seeking a friendly Cashier. You will handle purchases, payments, and provide a positive checkout experience.

The role requires accuracy, attention to detail, and exceptional customer service in a fast-paced retail setting. The Cashier will manage cash handling, operate the POS, and collaborate with team members to ensure efficient store operations.

Qualifications

• 1–2 years of cashier or customer service experience.
• Excellent customer service and communication skills.
• Ability to handle cash and electronic payments accurately.
• Familiarity with POS systems and checkout equipment.
• Ability to stand for extended periods and lift up to 30 lbs.
• High school diploma or equivalent preferred.

Responsibilities

• Greet customers warmly and provide friendly, efficient service throughout checkout.
• Accurately ring up purchases and process payments through POS.
• Count cash drawers at start and end of shifts and report discrepancies.
• Maintain a clean, organized checkout area and restock supplies.
• Assist customers with questions on pricing, promotions, and policies.
• Handle returns, exchanges, and refunds per policy.

Skills

Cashier experience

POS systems

Customer service

Cash handling

Attention to detail

Communication

Teamwork

Flexibility

Education

High school diploma or equivalent

Tools

Cash registers

Barcode scanners

Payment terminals

Job description

Job Description

Cashier

Position Summary

Agata & Valentina, one of New York City's premier Italian specialty food stores, is seeking a friendly, reliable, and customer-focused Cashier to join our team. The ideal candidate will have excellent customer service skills, strong attention to detail, and the ability to handle transactions accurately and efficiently in a fast-paced retail environment. This position is responsible for processing customer purchases, handling payments, maintaining an organized checkout area, and ensuring a positive shopping experience for every customer. If you enjoy interacting with people and take pride in providing exceptional service, we have an exciting opportunity for you.

Essential Duties and Responsibilities

• Greet customers warmly and provide friendly, professional, and efficient service throughout the checkout process.
• Accurately scan, ring up, and process customer purchases using the Point-of-Sale (POS) system.
• Handle cash, credit cards, debit cards, gift cards, and other accepted payment methods while ensuring transaction accuracy.
• Count cash drawers at the beginning and end of shifts, ensuring accurate cash handling and reporting any discrepancies to management.
• Bag and package customer purchases carefully, ensuring proper handling of delicate, perishable, and specialty food products.
• Assist customers with questions regarding product pricing, promotions, store policies, and merchandise availability.
• Process returns, exchanges, discounts, and refunds according to company policies and management authorization.
• Maintain a clean, organized, and well-stocked checkout station, including shopping bags, receipt paper, and other necessary supplies.
• Monitor checkout lines and work efficiently to minimize customer wait times, particularly during peak business hours.
• Verify product prices, barcodes, and labels, communicating any discrepancies to the appropriate department or manager.
• Assist with restocking merchandise, organizing displays, and maintaining store cleanliness when needed.
• Follow company procedures for cash handling, loss prevention, customer privacy, and transaction security.
• Collaborate with supervisors and team members to ensure smooth store operations and a positive customer experience.
• Assist with opening and closing procedures, including register setup, cash reconciliation, and workstation organization.
• Handle customer concerns professionally and escalated issues to management when necessary.
• Adapt to changing store needs and perform additional duties as assigned by management.
• Maintain professionalism, punctuality, and a positive attitude in a fast-paced, customer-focused retail environment.

Knowledge, Skills and Competencies

• 1–2 years of cashier, retail, grocery store, or customer service experience preferred.
• Strong customer service skills with a friendly, professional, and approachable attitude.
• Familiarity with Point-of-Sale (POS) systems, barcode scanners, payment terminals, and cash registers.
• Basic math skills and the ability to accurately handle cash, calculate change, and process payments.
• Strong attention to detail to ensure accurate transactions and minimize errors.
• Excellent verbal communication and interpersonal skills.
• Ability to work efficiently under pressure while maintaining accuracy and professionalism.
• Strong organizational and multitasking skills, particularly during busy checkout periods.
• Ability to resolve routine customer concerns calmly and professionally.
• Dependability, punctuality, and a strong sense of responsibility.
• Ability to work independently and collaboratively as part of a team.
• Flexibility to work mornings, evenings, weekends, and holidays as needed.

Qualifications and Experience

• 1–2 years of experience as a cashier, retail associate, grocery store associate, or in a similar customer-facing role preferred.
• Previous experience handling cash and processing electronic payments is highly desirable.
• Experience using POS systems and retail checkout equipment preferred.
• High school diploma or equivalent preferred.
• Previous experience in a supermarket, specialty food market, gourmet grocery store, or high-volume retail environment is a plus.
• Ability to accurately process transactions and maintain accountability for assigned cash drawers.
• Strong communication skills and the ability to provide excellent customer service.
• Basic knowledge of retail operations, merchandise handling, and loss prevention practices.
• Must be able to stand for extended periods, perform repetitive scanning and bagging tasks, and lift up to 30 lbs as needed.
• Ability to maintain a clean and organized workstation while following company policies and procedures.

Job Description

Company: J.A.V. Food Corp d/b/a Agata & Valentina

Location: New York, NY 10075

Job Type: Full-Time, In-Person

Compensation: $17.00/hr

Reports To: Front-End Manager / Store Manager

Benefits

• Comprehensive health, dental, and vision insurance
• 401(k) with employer match
• Paid time off, including vacation, sick leave, and holidays
• Employee discounts

Equal Opportunity Statement

Agata & Valentina is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.