Cashier

Kroger Family of Companies; New Albany (IN); Presencial; USD 17 000 - 22 000; Tempo integral

Resumo da oferta

Kroger Family of Companies in New Albany, IN is seeking a Cashier/Checker to greet and assist customers, process transactions, and manage a variety of payment types. The role supports accurate checkout operations, loss prevention, and adherence to safety and store policies.

The position emphasizes friendly customer service, teamwork and the ability to work in a fast-paced environment while maintaining accuracy and integrity in every transaction.

Qualificações

• Customer service experience.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsabilidades

• Greeting, engaging and assisting customers.
• Process customer transactions quickly, accurately and efficiently.
• Understand POS system and handle various tenders (Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons).
• Adhere to cash handling limits and loss prevention policies.
• Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay current with ads and promotions.
• Adhere to food safety regulations.
• Support safety programs and report unsafe conditions to management.
• Inspect equipment and report repairs.
• Create welcoming environment and assist customers with questions about products and store.
• Adhere to laws and company guidelines.
• Work cooperatively in a fast-paced environment.
• Manage conflicts constructively.
• Protect customer and business information with integrity.
• Follow directions and seek help when needed.
• Provide support to minors, people with special needs, and older adults.
• Capable of performing essential duties with or without reasonable accommodation.

Conhecimentos

Customer service experience

Effective communication skills

Knowledge of basic math

Descrição da oferta de emprego

RESPONSIBILITIES Essential Job Functions:

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer service experience
• Prior experience as a Bagger or Courtesy Clerk