Cashier

Kroger Family of Companies; Loganville (GA); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Kroger Family of Companies is seeking a Cashier/Checker in Loganville, GA. The role focuses on greeting customers, processing transactions at the check lane, and ensuring accuracy and efficiency. You will handle a variety of payment methods and promotions while upholding company policies and safety standards.

The position requires strong customer service, clear communication, and basic math skills. You will contribute to a welcoming store environment and support colleagues in a fast-paced

Qualifications

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Responsabilités

• Greeting, engaging and assisting customers
• Process customer transactions quickly, accurately and efficiently
• Handle various tenders (Cash, Checks, Credit, Debit, SNAP EBT, WIC, coupons)
• Adhere to cash handling limits and loss prevention policies
• Adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to Scan Coordinator
• Follow policies for stamps, gift cards, and coupons
• Stay current with ads and promotions
• Adhere to food safety regulations
• Follow safety procedures and report unsafe conditions
• Inspect equipment and report repairs
• Create welcoming environment and answer product questions
• Comply with laws and company guidelines
• Work cooperatively in a fast-paced environment
• Manage conflicts calmly and professionally
• Maintain honesty and integrity with customer and business information
• Follow directions and seek help when needed
• Assist customers including minors, individuals with special needs, and older adults
• Perform essential duties with or without reasonable accommodation

Connaissances

Customer service

Communication skills

Math skills

Description du poste

RESPONSIBILITIES Essential Job Functions:

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer service experience
• Prior experience as a Bagger or Courtesy Clerk