Cashier

The Home Depot; Naperville (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot in Naperville, IL is seeking a Head Cashier to lead frontline cashiers, ensure fast, friendly and accurate checkout service, and uphold safety standards.

You will oversee the Self-Checkout area, process price checks, returns, and cashier escalations, and participate in training new team members.

Qualifications

• Head Cashier preferred qualification: 1+ years of Cashier experience.

Responsibilities

• Provide fast, friendly, accurate and safe checkout service.
• Process checkout and returns, monitor Self-Checkout area.
• Coach and train other Front End Associates and assist in training new Cashiers.
• Escalate issues as needed and support in supervision of staff.

Skills

Cashier experience

Job description

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.