Cashier

Smashburger | Illinois; Naperville (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tip share

50% off menu items

Flexible schedules

Paid time off

Health & dental benefits

401(k) match

Employee Assistance Program

Referral bonuses

Growth opportunities

Free uniform

Job summary

Smashburger is hiring a Guest Service Expert in Naperville, IL. You will greet guests, take orders, process payments, and help guests select menu items to enhance their dining experience. The role focuses on delivering fast, friendly service in a lively restaurant setting.

No prior experience is required as comprehensive training is provided. Candidates should be able to stand for long periods, lift up to 25 lbs, and work flexible hours including nights, weekends, and holidays.

Qualifications

• No experience required; training provided.
• Strong communication and teamwork are essential.
• Ability to stand for long periods and lift up to 25 lbs.
• Must be available for flexible hours, including nights, weekends, and holidays.

Responsibilities

• Greet guests with a friendly, positive attitude.
• Take accurate orders and handle payments.
• Make menu recommendations and upsell when appropriate.
• Keep the dining area clean and welcoming.
• Support the team in a fast-paced environment.
• Ensure every guest leaves satisfied.

Skills

Customer service

Communication

Teamwork

Stamina

Flexible hours

Job description

At Smashburger, we don’t just make burgers—we create crave-worthy moments that keep guests coming back for more. We’re driven by a shared commitment to excellence, working as one team and taking bold action to deliver unforgettable experiences. Here, you’ll be part of a group that works hard and genuinely cares—where passion and dedication matter just as much as skill. At Smashburger, we live by our values:

Stay Hungry –Literally & Figuratively

One Team! One Smash! –Smash Together

Do What’s Right –Act with honesty and consistency.

If this sounds like your kind of place,we’dlove to have you on the team!

At Smashburger, we don’t just make burgers—we create crave-worthy moments that keep guests coming back for more. We’re driven by a shared commitment to excellence, working as one team and taking bold action to deliver unforgettable experiences. Here, you’ll be part of a group that works hard and genuinely cares—where passion and dedication matter just as much as skill. At Smashburger, we live by our values:

Taste Obsessed –Bring flavor into every shift

Premium Experience –Lead Boldly. Deliver Flawlessly

Stay Hungry –Literally & Figuratively

One Team! One Smash! –Smash Together

Do What’s Right –Act with honesty and consistency.

If this sounds like your kind of place,we’dlove to have you on the team!

*Eligibility based on tenure and hours worked

Why You’ll Love Working Here

• Earn extra with tip share (up to $2/hour)
• 50% off delicious menu items
• Flexible schedules in a fun, team-focused environment
• Paid time off, medical, dental & vision benefits*
• 401(k) match (21+)
• Employee Assistance Program
• Referral bonuses
• Fast-track opportunities for growth and leadership roles
• Free uniform

*Eligibility based on tenure and hours worked

What You’ll Do

As a Guest Service Expert, you’ll create great experiences for every guest by:

• Greeting guests with a friendly, positive attitude
• Taking accurate orders and handling payments
• Making menu recommendations and upselling when appropriate
• Keeping the dining area clean and welcoming
• Supporting your team in a fast-paced environment
• Ensuring every guest leaves satisfied

What We’re Looking For

• No experience needed—we provide training
• Must be at least 16 years old
• Strong communication and teamwork skills
• Ability to stand for long periods and lift up to 25 lbs
• Availability for flexible hours, including nights, weekends, and holidays
• Commitment to food safety and company standards

All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.