Cashier

D&B Supply LLC; Nampa (ID); On-site; USD 30,000 - 40,000; Full time

Job summary

D&B Supply LLC in Nampa, Idaho is looking for a Customer Service Associate to provide exceptional service, handle customer transactions, and resolve inquiries. Key responsibilities include greeting customers, processing payments, maintaining orderly checkout areas, and assisting with merchandise returns. The position requires a high school diploma or equivalent and involves standing for the majority of the shift with lifting of up to 50 pounds. Join a team that values great service and teamwork.

Qualifications

• Proven work history in providing customer service.
• Ability to calculate numbers and correct entries.
• Ability to effectively communicate information and maintain confidentiality.

Responsibilities

• Greet customers entering the store.
• Answer customers' questions and provide information on store merchandise.
• Process merchandise returns and exchanges.
• Resolve customer complaints in a courteous manner.
• Assist in stocking shelves and marking prices.

Skills

Customer service

Ability to calculate numbers

Effective communication

Attention to detail

Education

High School diploma or equivalent

Job description

Description

Provides customer service by receiving and recording cash and charge payments for goods and services provided by the store.

Essential Functions/Duties

• Greet customers entering the store.
• Answer customers' questions and provide information on store merchandise.
• Establish or identify prices of goods, services, and tabulate bills using calculators, cash registers, or optical price scanners.
• Compute and record totals of transactions.
• Receive payment by cash, check, credit card, voucher, or automatic debit.
• Validate check payments by requesting driver’s license information.
• Issue receipts, refunds, credits or change due to customers.
• Bag or box merchandise for customers.
• Offer customer carry‑out service at the completion of transactions.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Maintain clean and orderly checkout areas.
• Process merchandise returns and exchanges.
• Request information or assistance using paging system.
• Resolve customer complaints in a courteous manner and involve supervisor when necessary.
• Sort, count, and wrap currency and coins.
• Weigh items sold by weight to determine prices.
• Recommend accessory items or related merchandise when appropriate.
• Assist in investigations to resolve any register or transaction out‑of‑balance problem.
• Assist in stocking shelves and marking prices.
• Answer telephone.
• Other duties as assigned by store management.

Required Skills/Experience

Proven work history in providing customer service. Ability to calculate numbers, correct entries, and utilize computer system. Ability to effectively communicate information, policies, and/or procedures in a manner easily understood by the customer. Ability to maintain confidentiality of records and information.

Required Education/Certification

High School diploma, GED or equivalent experience preferred not required.

Other Requirements

Must be able to work majority of shift standing and be able to lift up to 50 pounds.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.