Cashier

Buffalo Wings; Medina (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading casual dining brand as a Cashier/Greeter where you will be the first point of contact for guests. This part-time role involves managing takeout orders, providing exceptional customer service, and creating a welcoming atmosphere for sports fans. With flexible hours and the opportunity for future benefits, become a key player in our team.

Qualifications

• Energetic and friendly demeanor required.
• Must have good menu knowledge.

Responsibilities

• Manage takeout orders and ensure timely service.
• Greet guests and provide customer service.
• Handle payments and manage cash drawer.

Skills

Customer Service

Friendliness

Energy

Job description

JOB PURPOSE:

The primary purpose of this position is to positively represent the Buffalo Wild Wings Brand as a first point of contact for Guests. This role is responsible for managing all takeout orders, accurately entering orders into the Point of Sale System, and collecting payments.

Cashier/Greeter: Make a great first impression with each Guest. Greet hungry sports fans like they are part of our team. You need to be energetic, friendly, and genuinely interested in what brings Guests through our doors. This position involves multi-tasking: from finding the right spot for a Little League team celebrating their win to managing takeout orders and helping Guests pay. You will be "on deck" to assist as needed and should invite guests to return.

JOB FUNCTIONS / RESPONSIBILITIES:

This is a part-time position, averaging 29 hours or less per week. After a 12-month review, if you average 30 or more hours, you will be eligible for company medical benefits. Full-time hours are typically 36 to 40 hours per week.

• Provide a friendly welcome to incoming Guests and ensure timely seating.
• Participate in the Company’s Mystery Shop, GEM, and BARS programs, following standards such as "Must ID anyone who looks under 40" and checking IDs to meet age requirements for alcohol service.
• Follow proper phone etiquette and answer calls according to Buffalo Wild Wings standards.
• Bus tables, deliver food, follow FIFO guidelines, and complete daily tasks.
• Respond to customer complaints and involve a manager when necessary.
• Engage guests to create personalized experiences.
• Handle payments, manage cash drawer, and process credit card transactions.
• Use menu knowledge to make suggestions and upsell.
• Enter takeout orders accurately into the POS system.
• Bag and check takeout orders for accuracy.
• Maintain cleanliness and safety in the cashier area.
• Thank guests and solicit feedback, encouraging future visits.
• Assist with prep, portioning, and running food as needed.
• Support other duties as assigned by management.