Cashier

Buffalo Wings; Lyndhurst (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading restaurant known for its vibrant atmosphere and sports entertainment as a Cashier/Greeter. In this part-time role, you will create memorable experiences for guests, manage takeout orders, and ensure each visit is enjoyable. With opportunities for growth, this is your chance to shine in a dynamic, team-oriented environment.

Qualifications

• Energetic and friendly attitude required.
• Ability to engage and connect with guests.

Responsibilities

• Greet and welcome incoming guests.
• Manage takeout orders and process payments.
• Ensure cleanliness and safety in the cashier area.

Skills

Energy

Friendliness

Multi-tasking

Job description

JOB PURPOSE:

The primary purpose of this position is to positively represent the Buffalo Wild Wings Brand as a first point of contact for Guests. This role manages all takeout orders, accurately enters orders into the Point of Sale System, and collects payments.

Cashier/Greeter: Make a great first impression with each Guest. Greet hungry sports fans like they are part of our team. You need to be energetic, friendly, and genuinely interested in what brings Guests through our doors. This position involves multi-tasking: managing takeout orders, assisting with seating, and engaging with Guests to ensure a memorable experience. Always invite Guests to return and be part of our team again.

JOB FUNCTIONS / RESPONSIBILITIES:

This is a part-time position, averaging 29 hours or less per week. After a 12-month review, if you average 30 or more hours weekly, you will be eligible for company medical benefits. Full-time expectations are 36-40 hours per week.

• Provide a friendly welcome to incoming Guests and ensure timely seating.
• Participate in the Company’s Mystery Shop, GEM, and BARS programs. Follow the BARS program standard: "Must ID anyone who looks under 40 years of age". Check IDs to verify minimum age for alcohol consumption.
• Follow proper phone etiquette and answer calls according to Buffalo Wild Wings standards.
• Bus tables, deliver food, follow FIFO guidelines, and complete daily tasks.
• Respond to customer complaints or concerns and involve a manager when necessary.
• Engage with Guests to create a personalized experience and make genuine connections.
• Handle payments, manage cash drawer, and process credit card transactions.
• Use menu knowledge to make suggestions and upsell.
• Accurately enter takeout orders into the POS system.
• Bag and manage takeout orders, checking for accuracy.
• Maintain cleanliness and safety in the cashier area.
• Thank guests as they leave, solicit feedback, and encourage future visits.
• Assist with prep, portioning, expo window, and food running as needed.
• Perform other duties as assigned by management.

Null