Cashier

The Home Depot; Houston (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading home improvement retailer is seeking a Head Cashier in Houston, Texas. This role involves providing excellent customer service through fast and accurate transaction processing and training new Cashiers. The ideal candidate has over 1 year of cashier experience and will assist in supervising Front End Associates. The position requires following policies to minimize shrink and expedite customer transactions in various areas including Self-Checkout and Returns.

Qualifications

• 1+ years of Cashier experience.
• Proactive in seeking product/project knowledge.
• Ability to coach and train new Cashiers.

Responsibilities

• Provide fast, friendly, accurate, and safe service.
• Process Checkout and/or Return transactions.
• Monitor and maintain the Self-Checkout area.
• Expedite price checks and approve transactions.
• Assist in supervision and coaching of Front End Associates.

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.