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The Home Depot in Longview, TX seeks a Head Cashier to lead the front-end team, ensure fast, friendly and accurate service, and help customers with checkout and returns. You will monitor the Self-Checkout area and coordinate pricing checks as needed.
As Head Cashier you will supervise and coach Front End Associates, participate in their training, and escalate issues as required. The position emphasizes loss prevention by following policies and maintaining knowledge of merchandise.
86847BR
Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.