Cashier

Firehouse Subs; Knoxville (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Firehouse Subs in Knoxville, TN seeks a qualified cashier to manage all transactions with customers, using a cash register and product scanner. The role emphasizes friendly service, accuracy, and teamwork to ensure a delightful guest experience.

Ideal candidates will have basic math skills, strong communication, and the ability to multitask in a fast-paced environment. Prior cashier experience is a plus, and the position is part of a family-owned Firehouse Subs franchise network in East

Qualifications

• Requires high school diploma or equivalent.
• Experience with POS systems and cash registers is preferred.
• Strong math and basic computer skills are essential.
• Excellent communication and interpersonal skills are required.

Responsibilities

• Manage transactions accurately and efficiently; provide receipts.
• Greet customers and assist with inquiries to ensure a positive experience.
• Balance cash register at shift end and handle payments (cash, card, check).
• Scan items, ensure pricing/quantities are correct, and bag/present purchases.
• Resolve customer complaints and upsell/cross-sell when appropriate.

Skills

Cashier

POS systems

Customer service

Math

Multitasking

Communication

Education

High school diploma or equivalent

Tools

POS terminal

Cash register

Product scanner

Job description

We are looking for a qualified and responsible cashier to manage all transactions with our customers efficiently and accurately. A good job candidate is a person who knows their way around a cash register and can easily operate it, together with a product scanner. Their main responsibilities include accepting payments and providing receipts, making sure all transactions run smoothly and every customer is satisfied with the service. The cashier we would like to employ must be able to interact with our customers in a friendly manner, and provide assistance should any customer require it. Excellent communication skills are paramount to help us continue to delight our customers and provide them with an outstanding experience. A qualified candidate must also be able to follow instructions and be a successful member of our team. Previous experience is an advantage, and solid math and multitasking skills are a must.

Main responsibilities of a cashier:

• Managing transactions, making sure pricing is accurate
• Accepting payments and providing receipts
• Bagging purchased goods

Responsibilities of a Cashier:

• Greeting customers when entering and leaving the premises
• Managing transactions using a cash register
• Balancing the cash register
• Scanning goods and making sure pricing and quantities are accurate
• Accepting payments in cash, credit or check
• Providing change and receipts
• Issuing coupons, vouchers, stamps and gift cards
• Processing returns and refunds, and resolving customer complaints
• Bagging and wrapping purchased goods for safe transport
• Upselling and cross-selling when appropriate

Requirements:

Cashier Job Requirements:

• Must have at least a high school degree
• Experience with POS systems and cash registers
• Basic computer knowledge
• Good math skills
• Excellent communication skills

Ability to effectively resolve complaints

We are a Firehouse Subs Franchise group in the East Tennessee Area with locations in Knoxville, Maryville, Oak Ridge, Lenoir City, Sevierville Pigeon Forge, and Crossville, TN. Family owned and operated for over 15 years.