Cashier

El Pollo Loco; Folsom (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

El Pollo Loco in Northern California is seeking a Guest Service Ambassador (Cashier) to greet guests, take orders, and support drive-thru and in-store service with a friendly, can-do attitude. Responsibilities include cash handling, collecting payments, upselling, maintaining cleanliness, and helping teammates.

Qualifications include a valid CA food handler card, ability to communicate in English, and no education required; high school diploma preferred.

Qualifications

• CA food handler card is required.
• Must be able to communicate, speak and read English.
• No experience required, guest service experience preferred.
• No education required, high school diploma and equivalent is preferred.

Responsibilities

• Follows food handling and safety procedures.
• Greets guests and takes orders; upsells when appropriate.
• Collects payment; counts cash and maintains register accuracy.
• Works at a quick, friendly pace across walk-in, mobile ordering and drive-thru.
• Cleans and sanitizes the work area; assists peers and new cashiers.

Skills

Customer service

Cash handling

English communication

Education

High school diploma or equivalent

Job description

Guest Service Ambassador (Cashier)

Cashier Job Summary:

As a cashier you are the first friendly face our guests see, you will greet and serve our guests with a friendly and courteous demeanor. You may be asked to run the drive-thru station and work with your peers to provide quick and effective service.

Responsibilities/Duties:

• Follows company food handling and safety procedures.
• Greets guests, takes guest orders. Suggestive sells and/or upselling for every order taken.
• Collects payment, gives guests correct changes. Is responsible for proper cash handling and any cash shortages and/or overages. Cashier must count register at the start and end of the shift.
• Works at a quick and effective pace that meets or exceeds company service time standards (walk-in, mobile ordering and drive-thru)
• Cleans and sanitizes the entire work area periodically.
• Supports and assists peers including but not limited to expediter and/or service assistant.
• Assists in training new cashiers
• Periodically performs additional duties as assigned by the supervisor.
• Physical Requirements:
• Requires long periods of standing and walking.
• Must be able to work under stress/pressure of peak periods
• Must have a high level of mobility/flexibility to reach, bend, scrub, wipe and lift 25 lbs.

Qualification Standards:

• CA food handler card is required
• Must be able to communicate, speak and read English, second language is a plus.
• No experience is required, guest service experience preferred
• No education is required, high school diploma and equivalent is preferred.
• Must be able to observe products and use best judgement prior to presenting products to the guests to ensure a high level of food quality is maintained.

We are a licensed El Pollo Loco Franchisee company with 29 restaurants ( and many more in the pipeline ) over 500 team members strong and more joining our vision everyday. Located in Northern California, our name says it all TWS ( Together We Succeed ).
We are in an exponential growth mode and set to have at least 35 El Pollo Loco restaurants by the end of 2030 and eventually looking to a multi-brand expansion throughout the USA.