Cashier

Irvine BMW; Irvine (CA); On-site; USD 38,000 - 48,000; Full time

Job summary

Irvine BMW is seeking a conscientious Cashier to accurately process and reconcile all financial transactions in a busy dealership, ensuring compliance with accounting practices and maintaining CSI goals.

Responsibilities include receiving cash, checks, and card payments, following repair order payment procedures, assisting customers or directing them to Service Advisors, organizing paperwork, and upholding safety, dress code, and data privacy standards.

Responsibilities

• Receives and reconciles all monies (cash, checks, credit cards) taken in against total Parts and Service tickets and against the Parts and Service Sales Journals.
• Ensure Repair Orders and subsequent payment procedures are followed completely.
• Handle customer service questions directly if able or transfer to Service Advisors.
• Alert Service Department for customer vehicle pick-ups.
• Answer incoming Service calls.
• Communicate clearly, pleasantly and accurately the amount due on customer service repair order or any purchase.
• Keep repair orders, charge slips, and other related paperwork continually organized in a standard filing system available for immediate reference and retrieval.
• Adhere to work schedule and arrive at work before your scheduled start time and be at your work station productively engaged by the scheduled time.
• Complies with all safety rules and use all appropriate safety and personal protection equipment as required.
• Adhere to established dress code policy at all times.
• Safeguard customer and Dealer information per established policy.
• Exemplifies organizational culture and holds others in department accountable for doing the same.
• Accomplishes all current and future tasks as appropriately assigned or requested.
• Other related duties as may be assigned.

Job description

Position Purpose

The Cashier is responsible for receiving and accounting for all financial transactions; monitors, processes; maintains transaction paperwork in line with generally accepted business and accounting practices; and participates in maintaining the CSI at or over goal level.

Essential Duties And Responsibilities

• Receives and reconciles all monies (cash, checks, credit cards) taken in against total Parts and Service tickets and against the Parts and Service Sales Journals.


• Ensure Repair Orders and subsequent payment procedures are followed completely.


• Handle customer service questions directly if able or transfer to Service Advisors.


• Alert Service Department for customer vehicle pick-ups.


• Answer incoming Service calls.


• Communicate clearly, pleasantly and accurately the amount due on customer service repair order or any purchase.


• Keep repair orders, charge slips, and other related paperwork continually organized in a standard filing system available for immediate reference and retrieval.


• Adhere to work schedule and arrive at work before your scheduled start time and be at your work station productively engaged by the scheduled time.


• Complies with all safety rules and use all appropriate safety and personal protection equipment as required.


• Adhere to established dress code policy at all times.


• Safeguard customer and Dealer information per established policy.


• Exemplifies organizational culture and holds others in department accountable for doing the same.


• Accomplishes all current and future tasks as appropriately assigned or requested.


• Other related duties as may be assigned.