Cashier

Mambo Seafood Restaurants; Houston (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Free health insurance

Meal discounts

Flexible hours

Professional work environment

Training and Development

Job summary

Mambo Seafood Restaurants in Houston is hiring a Cashier to warmly greet guests, take orders in person or over the phone, and process payments using the POS system. You will answer questions about the menu and daily specials, and help with to-go orders.

The role emphasizes accuracy, customer service, and teamwork in a high-volume environment with opportunities for training and growth.

Qualifications

• Must be able to communicate in English (read/write/speak).
• Must be 18+ years old.
• High school diploma or GED preferred.
• Spanish-speaking is a plus but not required.
• Must be TABC certified.
• Must have a Food Handler Certificate.
• Must be a team player and customer-service oriented.
• Ability to perform basic arithmetic (add/subtract/multiply/divide).

Responsibilities

• Greet guests and assist them at the register.
• Take orders over the phone and in person.
• Process payments through the POS system and provide correct change.
• Explain menu offerings, daily specials, and limited-time offers.
• Package and sort to-go orders.
• Maintain a clean and professional cashier area.
• Perform additional duties as assigned.

Skills

Customer service

Team player

Basic math

Education

High school diploma or GED

18 years or older

Tools

POS system

Job description

Mambo Seafood is a high-volume iconic Houston restaurant brand that has been in business since 1996. Mambo has 12 restaurants in the Greater Houston area, one location in San Antonio, and one franchised operation in the Rio Grande Valley. Mambo Seafood is poised for rapid growth!

Summary:

The Cashier is responsible for greeting customers, taking orders over the phone and in person, and answering questions that customers may have. Cashiers are responsible for processing customer payments through the Point of Sales (POS) system. Cashiers anticipate customers’ needs and exceed expectations.

Essential Duties & Responsibilities:

• Must maintain a professional and welcoming attitude at work and practice Company service principles.
• Greet all guests when they enter the restaurant.
• Communicate with customers regarding menu offerings, limited time offers and daily specials.
• Pack and sort to-go orders.
• Enter food and beverage orders into the POS system.
• Properly process customers’ payments and provide accurate change.
• Clean and maintain cashier area before, after and throughout shift.
• Other duties as assigned.

Qualifications

EDUCATION & EXPERIENCE:

• High school diploma or general education degree (GED) preferred.
• Must be at least 18 years of age.
• Ability to speak, write and understand simple instructions in English.
• Spanish-speaking is a plus, but not required.
• Must be Texas Alcoholic Beverage Commission (TABC) Certified.
• Must have a Food Handler Certificate.
• Must be a team player and customer-service oriented.
• Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals.

Computer Skills

• Familiarity with POS system preferred.
• Basic computer skills are a plus.

Physical Requirements

• Stands and walks on uneven, slippery, and/or wet surface for at least 8 consecutive hours.
• Speaks and listens in-person to staff and customers for at least 8 consecutive hours.
• Speaks through radio and listens through earpiece for at least 8 consecutive hours.
• Clearly observes customers in the dining room from up to 100 feet.
• Routinely lifts, stoops, kneels, bends, pushes, and pulls up to 25 pounds, and reaches overhead.
• Routinely carries full service tray.
• Performs moderately strenuous activity to perform duties for at least 8 consecutive hours.

Working Environment

• Moderate noise, fast pace, high customer traffic and ability to regularly tolerate cleaning solutions.

Working Environment

• Moderate noise, fast pace, high customer traffic, and regularly tolerate exposure to cleaning solutions.

We offer the following benefits:

• Professional work environment
• Training and Development
• Flexible hours
• Employee Perks
• Free health insurance
• Dental benefits available
• Competitive pay
• Meal discounts and more!

Mambo Restaurants is an Equal Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, sex, age, religion, national origin, disability, or any other characteristic protected by law.