Cashier

The Home Depot; Hiram (GA); On-site; USD 15,000 - 21,000; Full time

Job summary

A leading home improvement retailer in Hiram, Georgia is seeking a Head Cashier to deliver exceptional customer service. The role involves processing checkout transactions, monitoring the self-checkout area, and training new cashiers. A successful candidate will have at least 1 year of cashier experience and a commitment to providing friendly and accurate service. This is a critical role ensuring an efficient customer experience and assisting in escalated customer issues.

Qualifications

• 1+ years of Cashier experience.
• Strong customer service and communication skills.
• Willingness to assist in training and coaching others.

Responsibilities

• Provide fast, friendly, accurate, and safe service.
• Process Checkout and Return transactions.
• Monitor and maintain the Self-Checkout area.
• Support and expedite price checks and transactions.
• Assist in supervision and training of other Cashiers.

Skills

Customer service

Cashier experience

Supervisory skills

Tools

POS systems

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.