Cashier

ZippyApp - Recruitment Marketing; Gainesville (GA); On-site; USD 1,653,000 - 2,066,000; Part time

Job summary

ZippyApp - Recruitment Marketing is seeking a customer care associate to help ensure fast, accurate checkout and friendly service in a busy store environment.

The role emphasizes greeting customers, processing orders, and maintaining store cleanliness. Weekend availability is required, with opportunities to assist in various departments as needed.

Qualifications

• Ability to read, write and speak English fluently.
• Must be able to do simple math (addition, subtraction, multiplication and division) quickly and accurately.
• Ability to stand for extended periods of time and lift up to 30 lbs.

Responsibilities

• Ensure orders are checked out quickly, efficiently and accurately.
• Acknowledge, greet and inform customers about promotions.
• Bag purchases and offer carryout service.
• Resolve transaction issues with management and associates.
• Maintain a clean and organized work area.
• Assist in replenishing supplies and merchandising tasks.

Job description

Essential Functions

• 60% Work to ensure that each order is checked out quickly, efficiently and accurately in accordance with store policies and procedures


• 15% Acknowledge, greet and thank each customer, exhibiting a positive energetic attitude while also communicating on going and upcoming special promotions and event to the customer


• 10% Work with courtesy clerks to bag customer’s purchases and offer carryout service in accordance with store procedures


• 10% Communicate with management and other associates in the Customer Care Department to resolve transaction mistakes, pricing issues and special customer concerns and needs


• 5% Maintain a clean and organized work area

Secondary Functions

• Assist in the replenishing of supplies (bags, cleaning supplies, etc) needed in the Customer Care Department


• Assist with Customer Care Department merchandising tasks


• Review and be familiar with ads, promotions, price updates and other store information that might help the customer


• Assist with cleanup of spills, breakages and other maintenance duties as assigned


• Provide assistance in other departments of the store when needed


• Assist in periodic functions such as inventory, special promotions, etc.


• Follow all safety guidelines and procedures while performing job functions


• Participate in training activities to increase personal skill level, improve overall customer care and department performance

Requirements/Responsibilities

Ability to read, write and speak English fluentlyAbility to speak clearlyMust be able to do simple math (addition, subtraction, multiplication and division) quickly and accuratelyThe ability to discern when a customer is in need of some sort of assistance.Ability to bend, stoop and reachAbility to stand for extended periods of time (up to 8 hours or more)Ability to lift up to 30 lbsMust maintain an acceptable checkup accuracy in accordance with J&J policies and proceduresMust meet acceptable customer check out rate in accordance with J&J policies and proceduresMust maintain an acceptable customer satisfaction levelHours - Varies - Weekend Availability is Required