Cashier

Kroger Family of Companies; Farmington (UT); Sur place; USD 17 000 - 21 000; Plein temps

Résumé du poste

Kroger Family of Companies in Farmington, UT is seeking a cashier/checker to greet customers, process transactions, and provide friendly service at the front end. You will handle various tenders, observe cash handling rules, and assist shoppers with questions while supporting promotions and loyalty programs.

The role requires attentiveness to accuracy, product knowledge, and maintaining safety and cleanliness standards in a fast-paced retail environment.

Qualifications

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Responsabilités

• Greet and assist customers at the check lane.
• Process transactions quickly and accurately.
• Handle POS duties including cash, checks, credit/debit, and loyalty offers according to policy.
• Maintain loss prevention by following cash handling guidelines and reporting discrepancies.
• Follow guidelines for restricted items and promotions.
• Stay current on ads, coupons, and store policies.
• Ensure food safety regulations are followed and safety procedures are observed.
• Identify unsafe conditions and report to management.
• Create a welcoming environment and answer product questions for customers.

Connaissances

Customer service

Communication skills

Basic math

Description du poste

RESPONSIBILITIES Essential Job Functions:

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer service experience
• Prior experience as a Bagger or Courtesy Clerk