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The Home Depot in Edison, NJ is seeking a Head Cashier to lead front-end operations and ensure fast, friendly service. You will oversee checkout activity, monitor Self-Checkout, and coach other cashiers while following policies that minimize shrink.
Ideal candidates have 1+ years cashier experience, strong customer service skills, and the ability to guide team training and daily processes. This on-site role supports Pro Desk and Returns with a focus on accuracy and efficiency.
Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.