Cashier

Goodwill of the Finger Lakes; City of Cortland (NY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Goodwill of the Finger Lakes in Cortland, NY is seeking a friendly cashier to operate the cash register, assist shoppers, and keep the store clean, neat, and safe for customers.

This position may also be cross-trained to help with stocking, pricing, and processing donations, with an emphasis on excellent customer service, teamwork, and adherence to store policies during nights, weekends, and holidays.

Qualifications

• Must be able to perform duties with or without reasonable accommodations.
• Must work nights, weekends, and holidays.
• Experience in retail or customer service is preferred.

Responsibilities

• Greet customers within 10 seconds of arrival.
• Assist customers in locating merchandise.
• Record sales using the cash register and properly package merchandise.
• Ask every customer for a Round-up donation and maintain a 25% round up average.
• Ensure accurate payment collection and proper till balance.
• Maintain the sales floor, displays, and inventory in a neat and safe condition.
• Stock floor with new merchandise and processed donations as directed.
• Perform other duties as assigned by supervisor.

Skills

Customer service

Cash handling

Communication

Team collaboration

Education

High school diploma or GED

Job description

The cashier is responsible for general store related duties including operating a cash register, providing excellent customer service, and maintaining a clean, neat and safe work environment. This position may also be cross-trained and responsible for duties including, but not limited to, sorting, pricing, and stocking merchandise.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greet customers in a friendly and enthusiastic manner within 10 seconds of arrival.
• Maintain a friendly, helpful attitude toward the customer. Must possess professional service oriented etiquette at all times.
  • Assist customers in locating and selecting merchandise.
  • Address customer concerns in a courteous and respectful manner, while following retail policies. Seek assistance of supervisor, when necessary, to resolve concerns.
• Record sales using the cash register while properly packaging merchandise.
  • Asks every customer for a Round-up donation, maintains a minimum of 25% round up average.
  • Ensure accurate payment collection.
  • Maintain proper cash balance in assigned till per over/under policy.
• Maintain the sales floor, merchandise displays and other inventory in a clean, neat, and safe manner.
• Stocks the sales floor with newly processed merchandise, fitting room go-backs, and new good items as directed.
• Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor).
• Act as a positive member of the team at the store by receiving and providing ideas or concerns to coworkers and management in a timely and supportive fashion.
• Perform other duties as assigned by supervisor.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. This position is required to work nights, weekends, and holidays.

EDUCATION AND/OR EXPERIENCE:

High school diploma or GED preferred. Previous retail experience preferred

LANGUAGE SKILLS:

• Ability to read and understand documents such as receipts, time cards, policy manuals.
• Ability to write routine reports.
• Ability to speak effectively and communicate clearly to other employees and customers.

AVAILABILITY:

Must have open and flexible availability, and be willing to work evenings and weekends.

WORK ENVIRONMENT:

While performing the duties of this job the employee is usually working in a comfortable and store environment.

At times this employee may be exposed to the outside environment when receiving donations. The employee will also be exposed to the donation processing area which is a factory-like environment.

PHYSICAL DEMANDS:

Physical Demands- Cashier

Frequency

Never

Rarely

Occasionally

Frequently

Always

X

Standing

X

Walking

X

X

X

Reaching Overhead

X

Crouching

X

Kneeling

X

X

Lifting and Carrying

X

11 to 25 lbs.

X

26 to 50 lbs.

X

51 to 75 lbs.

X

76 to 100 lbs.

X

over 100 lbs.

X

Push/ Pull Max Force

0 to 20 lbs.

X

21 to 39 lbs.

X

40 to 59 lbs.

X

60 to 100 lbs.

X

Goodwill of the Finger Lakes is an Equal Opportunity Employer.

Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability