Cashier

Wingstop; Centreville (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free meals

Job summary

Wingstop Centreville is seeking a friendly Cashier to take orders, assist kitchen staff, and ensure timely service. You will handle cash, card, and gift transactions, upsell menu items, and provide recommendations while maintaining accuracy and speed in a fast-paced environment.

The role emphasizes teamwork, excellent communication, and a presentable appearance. Prior restaurant or cashier experience is a plus; free meals are offered to staff and uniform standards apply.

Qualifications

• Greet and assist customers in fast-paced restaurant.
• Handle cash, card, and gift card transactions accurately.

Responsibilities

• Greet customers and take orders in-person or by phone.
• Upsell menu items and promote promotions.
• Balance cash drawers at shift end and prepare for next shift.
• Maintain front-of-house cleanliness and organization.
• Communicate with kitchen and crew to ensure orders are accurate and timely.
• Handle customer complaints professionally and escalate when needed.

Skills

POS systems

Cash handling

Interpersonal skills

Team player

Integrity

Tools

Cash register software

Job description

Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.

As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.

• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Monitor that all orders are read within Company quote times.
• Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customer with a positive, long-lasting impression of their WINGSTOP experience.

Key Skills/Abilities:

• Computer literate and comfortable using computerized register (POS) systems.
• Possess great cash handling skills.
• Professional, polite, and reliable even when under stress.
• Must have excellent interpersonal and people skills.
• Must have integrity, honesty and accountability.

Additional Information:

• Cashier and restaurant experience a plus!
• Free meals

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.